based on 9608 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Too expensive
Very very expensive. It’s a shame because of course we want photos of our special day. Just hate how much they charge
Very well presented. Easy to navigate. Prompt delivery.
Great product
I liked them
Very expensive digital copies
The pictures were meh, and the prices were way too high. For my son, there wasn’t any option to even just buy a 4x6, and for my daughter it cost $18 for a 4x6 print. It’s one thing to charge and make money off of a life event, but it really felt like price gouging. You will make way more money if you price things reasonably so more people can/will order pictures.
Not disappointed. No one to recommend college pictures to.
The pics were fine. I think $15 for glasses touch up is high. More background choices.
The quality of the pictures were incredible. Perfect lighting, captured her personality flawlessly and loved the background options
I am very disappointed in the quality of these photos. For this price they should be professional grade! I purchased my sons 3 years ago and they were nice classic professional grade. This year you can see the dots and the coloring is terrible. Waste of money but i kept them bc thats my only remembrance i have.
The ordering process was so easy. They made it clearance precise to understand the different choices. I absolutely love my photo. 10 out 10. Would definitely recommend...
Never heard back from customer service. The editing they did on my graduation pictures turned my blonde hair red.
Sending damage pictures.
I only received 3 or 4 pics of my son.
I know they took one picture of us as a family & we didn't get it.
Also, there were pics taken at the awards ceremonies which we never saw.
Not sure if it was the same people.
Easy to use website. Quick delivery and quality photos.
The pictures from the stage were taken from the floor and angled up…..no one looks good from that angle. I could not crop the pictures for the plaques. So I did not buy it. . The options for framed pictures was not much to choose from.
One of the pictures did not come out the way I expected
High quality and captured key moments perfectly
The pictures and ease of ordering them when they were available
Nice professional photos. Liked the flag option as well as the flowers in the background,
Appreciate the Grad pictures. They turned out well and captured memories!
Easy ordering process
the quality of the pictures. Also, the photographer took the excellent of portraits of the person.
Packaging was flimsy. leaving pictures at risk of being bent in shipment.
Appreciated the wonderful photo!
High quality, beautiful presentation
You cost me nearly $80 for a frame I could have bought at Walmart for $14. The glass is not glare free -Ha! If it had not been for the picture I wanted of my son in that chest wood frame, you would never have had my business. I have not been giving a good review to everyone who have seen for themselves how cheap that frame is and agreed with me. Nor will I encourage/recommend to anyone to buy your cheap picture frames. More than that - I had requested specific wording that were placed underneath my son’s picture. You may as well have physically thrown that frame at me - cause I feel slapped in my face and insulted.
I sent an email 1-2 days ago complaining of the results of my photos. $300 looks nothing like proofs, blurry, darker, and disappointing
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