based on 7920 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I paid extra for touch ups and this gave his face a pink hue 🙁
Fast shipping
I never received a confirmation email for the purchase of my digital photos. I then never received the photos. They have also been very hard to get ahold of to figure it all out. I am now 4 months out from the event without the my photos and without my money.
The cost for digital downloads is ridiculous. And most importantly, the proofs that I had available to me did not even focus on the graduate (me). Rather, there were all kinds of pictures that singled out the the other person instead.
You package prices are too expensive.
There were multiple options of photos to choose from and ordering was very easy. Photos arrived quickly!
Pictures turned out great!
I told you guys fix one of my photos when I order it and didn’t do anything about it
Photos were very clear and detailed. .
Service
Great service!
So convenient
Don’t be cheap by putting the photos in a paper envelope. Even though it says do not bend, the mailman bent it (same thing with my grad photos that I spent a lot on). Put the diploma in a cardboard box to ensure that an 80’000$ document is not folded. Thanks.
Print photo rec'd in very timely basis.
They take great photos
Prices are a bit on the high side
They were quite expensive and I would expect more editing. My daughters blush was ridiculously too dark and I would’ve thought it would’ve been toned down in the editing.
High quality pictures and service.
Horrible angle of picture taking. Unreasonably high price for downloading the photo. The worst experience ever.
Quality of image capturing could have been better.
Pictures where alot closer than us. The shot where they handed the diploma could have had a different angle but still GOOD.
Good quality and fast service
Love the candid shots, they really help to capture the moment!
The pictures I received did not have sufficient packaging and the top left corner of both of them is bent. Pictures that are not bent would be great!
To be able to write on the photos. The photo quality is great also.
Thank you!
Great pictures, cup not so good.
$66 for one digital picture is too expensive and the lighting of the photo wasn’t even great.
Too expensive
I was disappointed in the colors and the positioning. I understand that with the ceremony you are working with moving subjects, but your photographer was not well positioned. The colors in the 5x7 were washed out and I even ordered the enhancement and it just washed them out poor. Really disappointed. Feel free to call for more feedback Phone number removed
My 5x7s arrived bent. From what I can tell, the envelope was not strong enough to prevent the pictures taking on the shape of the mail around it despite the postman not bending the envelope.
I am not sure if the pictures can be mailed out again in a stronger mailer.