based on 7920 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Flexibility and options of selection’s.
Don't do that silly thumbs up pose
The photos were not great and expensive. Additionally, there were two gentleman working the floor taking pictures. One of them was frustrated because he couldn’t get peoples attention 6 plus rows away. He turned to the other guy and right in front of three graduates said, “I can’t get these fu$!ers to look at me.” It was very disappointing especially after seeing how much we were asked to pay.
Include a few more prints to the packages
Pictures were awful. Lighting is bad. Angle is bad. The picture doesn't even look like it was done by a professional. I've never been so disappointed. Total waste of money.
Very nice pictures
The shipping envelope was flimsy and the photos were damage en route. Also, the standard photos are not filtered, seems like that would be included in the price of professional pictures.
Good selection, great pictures from the photography team and quick delivery
Great pictures and service
Order system was fast And product was very nice
I understand that you need to take photos of a lot of students but making sure someone's eyes are open seems like a pretty big deal when I only have a few options to choose from.
I just didn’t like the background or the fact that it was directly in the sunlight. Whoever you guys had two years ago was way better
I find it hard to believe that I paid as much as I did and you couldn’t even cut my pictures. It doesn’t matter how great the quality of the picture is if it’s not cut right. Definitely would not waste money by ordering again.
Fast and the clarity of the photos are world class
They are perfect
Really great job on several photos. Not just one perspective.
The process to capture our photos was perfect. I appreciated that there were several moments in various locations. Having photo options was great!
From scanning the piece of paper, completing a profile and upload a real-time photo, to having our pictures taken, to receiving an email and ordering. The process was flawless. I actually spoke about this to my family after I left, because I was so impressed.
Thank you!
I do appreciate the ongoing reminders as I continued to put it off so I was glad to have the opportunity to order the pictures at a later time.
It was also nice to be able to order pictures as individuals and smaller packages without alot of unwanted sizes.
I did get the wrong tassel frame that I waited several weeks for.
Great pictures and communication!
The products had a great range and the captured moments were perfect
I like the easy order and loved the pictures I received.
Everything came really fast and was pretty decent quality.
Photos came out great with hardly any direction.
A bit more time to be posed for pictures before going on stage. It’s a bit rush and photographers are snapping and moving on.
Nice clear pictures
The picture where way to rushed at the "official portrait" station and truly my official photo is not great and along with several others.
I did buy them so I had them anyway. The photos taken getting the diploma right Infront of the stage was not in my option to buy and was highly disappointing that I didn't have that photo besides a view from a camera vary far away in the auditorium off to the side.
Way to expensive
Delivered products on time.
Better prices and more of a selection
The cardboard in the envelope did not protect the pictures from being bent. It was too flimsy.
The only thing to do to make it right is resend. Feel free to send me a return envelope for the old pictures.