based on 7920 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Some of the photos her color was off , we did not get them edited and we think if they were not as expensive we would have ordered more . It also would have been nice if you had her wear a gown that was ironed .
Photos
Price and time , we still haven’t got our pictures!
Great quality and great choices
When I had an issue with my picture, I called , got through right away and my issue was resolved.
Outstanding
friendly and professional
The lighting on the picture is wrong and you can't even see the name of the college on the diploma cover. Not impressed at all.
Great products. Great service.
I think that the opportunity to buy pictures from graduation is great. Not everyone could have family there to take their pictures.
I also liked all the options and different backgrounds to chose from
Only one solo photo snapped in a rush. I did not like the photo but was my only option with many backgrounds..
Too expensive
They did an amazing job considering the large volume of people they had to photograph! I appreciated having the moment captured professionally!
All but one or two of my pictures were horrible. The photographer caught me with my eyes closed in 2, my mouth in a weird twist in another, and a blob partially blocking me from view in another. Worst photography I have ever seen.
The work your team did on our granddaughter plaque is amazing. We are very happy with it. We would recommend your company everytime thanks again.
Quality & selection
I think each graduation should have at least one free photo. Like high school graduation photographers, they give the graduate one free graduation photo of them and their entire class. The downloaded version of the official graduation portrait without a background (so that the graduate can choose their background) should be given for free. If the graduate and family wants to order more then they can but it should not be assumed that they have the extra money to buy a portrait after already buying the cap and gown. Maybe future graduation ceremonies, they can have a free digital download of their graduation portrait.
Very good pictures
The pictures are clear and capture the moment with a professional touch. 10/10
pix are of good quality.
My photos were not packaged properly, so part of them were wet
Offer more digital access for all photos.
In all the pics especially the staged formal pics part of my son’s arm was cut off. Granted it was only part of his gown but I would expect from a professional photographer to look at the whole pic and be professional and not cut the arm off. As a whole the pics were ok but not as attention to detail as I would expect from the price and professional. Had they been better I may have purchased more.
Very good quality
Great output
I chose a different background and it was sent out with the purdue global background
The service was great and the pictures were excellent.
Too crowded and unorganized
You have good photographers. I'm not a photogenic person, I don't like to pose for pictures. However; I am very impressed with my pictures.
I only ordered 3 5x7s each one has a finger print or smudge on the edge as if someone took them off printer prematurely and put in the envelope. I have not bought frames for the 3 pictures so unsure if a frame will cover the smudges. all three have the smudge on the left bottom side of the picture.