based on 7920 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The pictures turned out alright but I just think it's really expensive for what it is. I also would have liked smaller single options (like a standard 4x6, the 5x7 is kinda big)
There is no image of her alone. There are other things in the background.
They were very quick to arrive.
The service provided was excellent. The picture packages were reasonable priced and offered a great selection.
I have not received my pictures and it’s been a month.
The photo I received had a horrible blue ring around my head from obvious green screen editing. I would think after spending sooo much money for ONE print it wouldn't be such horrible quality. I am disappointed and would like something done about it.
Were able to capture the two best moments.
Wonderful
deals
The pictures came out so professional.
Expensive photos for no reason.
Good quality and fast service.
The convenience of selecting the photo packages was a great idea. Also, the ability to mix and match photos from various packages was a good idea.
I loved my collage pic with frame included.
I was sent a poorly colored image that looked nothing like the proof. When I emailed asking for a replacement, I got no response, and a couple weeks later another dismally colored image showed up in the mail. I reached out again and was told I would receive a digital copy. Another email was sent on December 1st saying they were able to correct the color and I should receive a replacement within 7-10 days. It's December 21st now and I haven't received a thing. All I want is a photo that actually looks like the proof.
Everything was organized and gave each person time to take a good picture
take better pictures
A lot of great options were given at a reasonable price. I even contacted them about questions and they replied quickly. Definitely would order my graduation pics from them!!
Professionalism. friendly and efficient
This photography service is garbage, and I would not recommend it to anyone even if it is a free service at the school. I paid an astronomical amount for printed copies, and a digital copy, as well as money for touching up my photos. Nothing was touched up. My shirt was made into a different color and when I complained they tried to rectify the digital photos by putting clip art onto my shirt and not even making it look professional. People with 5 minutes of photoshop experience can do better than their editing team. They can't refund digital products either so they screw you out of your money for digital pictures you won't even use. 0/10, would not recommend to ANYONE. Let alone professional photos for law students.
My graduation photos are horrible. My eyes and mouth are shut, and the only pictures that look half decent are the ones with people in the background or standing next to me. My photos leave much to be desired, for the photographs to be taken with a digital camera. Why not take 4 to 5 consecutive shots of each graduate? You are using a camera with an SD card and not film, so the number of pictures taken should be irrelevant. My pre-graduation pictures were not the best, and I felt they were rushed. You are asking a premium price for the pictures but are neither providing a premium service nor results.
outrageously expensive for a downloaded image
Picture quality does not match price point. Be more reasonable if the digital downloads are gonna come out pixelated.
The package I chose was for three poses. One of the poses was the free headshot I took on Friday night. It’s not free if you have to pay for it! WGU is a top-notch organization. To use this bait and switch for photos it’s just beneath you.
I made an order and had the option of choosing what to put on the lines of a plaque. It would be nice if there was some way for the website to show what it would look like so I know how the words were arranged and see if it looks good before having to order it and see the product days later to see that it could’ve been done better.
Subjects look good, nice photo composition, many purchase options, quick shipping
Easy to use website, quality product. Looks great !
Packaging needs improvement. I had to request replacements because it was raining and there was nothing to protect the pictures. They should be shipped in a plastic sleeve within the cardboard envelope. Overall, the picture quality was great and the customer service was fast and efficient. Thank you!
Prices were ridiculous - especially for digital prints. My wife found the pictures to also be poor quality and preferred to retake pictures herself.