based on 7920 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good quality pictures delivered in timely manner
The quality of the photos and the quick response in getting them back.
Looked like I had a filter on my digit downloads so I bought more with less touch ups and my teeth looks more yellow on the pic than in real life. So I’m out of money for two sets of digital pictures I do not like.
Too expensive!
It’s a nice picture but I would’ve like another picture of her alone in her cap and gown with her diploma too
Quality
I first picked/ordered 3 pictures to download and never could get them to download. I got an encrypted page that never worked. I waited until there was 20% off and ordered again, and it worked great, no problems!
Loved the holiday cards!! Fast shipping.
Grad pictures were great!
Good photos!
Excellent framing and photography
I'm very happy that pictures are taken and we have the chance to buy individual photos.
Not good quality pictures and too expensive.
Great service and exceptional work!!!
The prices are too high for digital photos. I can understand trying to make a return on investment but it's more worth it to buy the cheaper physical photo and spend $0.50 to make your own digital scan. It would be better if the digital version were around the same price.
Also, for the last several weeks I've gotten at least one marketing email per day. This was extremely annoying and made me less likely to purchase.
I really like how the quality of the pictures turned out. And how the delivery of the products came so fast!! I wish they did more photography throughout school events
Quick
The process for selecting the photos that I wanted was confusing at times and I felt like the system turned me around when I was trying to finalize my photo selection. The process for finalizing photo selection could be simplified.
The pictures came out grea
Pics were good. Price was high.
Ease of accessibility
Good, high quality photos. Delivered within a reasonable amount of time. Good package deals
Get a photo of them receiving it that shows their face. Maybe not so expensive.
Too expensive. Ridiculous taking advantage of people.
your prices are wildly expensive. $60 for a digital copy is too much
The photos aren’t as sharp in their clarity as I would have liked. They aren’t blurry, but I thought they would have looked very sharp/crisp.
Also, I liked how the original pictures looked in the preview, but they cropped differently when ordering the different sizes and I didn’t like how some of them cropped.
Too expensive!
Photos look great
The pictures were great!
They were great.