based on 9602 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I paid to have the negative the proof touched up to reduce shine. This was not done !
The pictures were shipped in a thin envelope and arrived slightly bent.
Good pictures, only thing I would say is most of the backgrounds used in the photos blended in to much with the graduation gown and cap.
Quality
I’m happy with how fast they got here and I love the pictures but the prices are so high!
I paid over 100.00 for 3 pictures and only for them to be downloadable. I sent a email and requested a form from the company to even be able to print them off at a local store so I could have them. No response from your company and for 110.00, for 3 pictures- I would think you would do better business. Very disappointed.
Vicki Gray was amazing and helped me track down my headshot. I also ordered a print from commencement and the quality is great.
Easy
My son's photo receiving his diploma was completely out of focus. Very disappointing.
Pictures were delivered as expected
First batch of phots came creased from the shipper. They sent a new batch no questions asked. Much appreciated!!
Loved the photos and edits
Still haven’t received my USPS tracking number. You guys don’t answer your emails. The only reason I gave a four is because when I called the lady was nice.
Great quality pictures and many options to choose
Arrived quickly
It was easy!
The grad team were friendly. It could have been more organized with directing alumni on where to go and every photobooth area should've been manned by a photographer (alumni celebration) throughout the event. No issues as far as actual commencement day. However, the photo access online could've been more organized as far as releasing all photos at the same time rather than by segments. If individual names were hard to retrieve or organized, the sorting of photos online should've been labeled (example: by School > then by degree level) to lessen the amount of photos we had to go through to find our own. Better yet, somehow have access to and map student names to the photos.
Quick delivery and good quality picture
The photos were high quality and professional, the sign up was easy and simple, and the purchase process was quick and easy.
Original product. The prints are real.
Things seemed rather pricey
Fun times, pictures to make memories last.
Sorry, I meant to give you a 10 for satisfied 1
Great quality pictures
Speed
Due to the high cost of the digital photos, i expected higher resolution images. 400 DPI is not worth the high price tag. Had I known the photos would only be 400 DPI, I would have declined to purchase the photos. If ypu want to maintain this high price point, increase the resolution.
In at least one of the photos, I was not the object in focus. For such a high price I would expect better.
Nice quality and easy ordering process.
ordering was easy and arrived quickly
Everything was well put together