based on 8531 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Loved some of the pictures captured. I have not yet gotten prints but they are great shots.
Delivery time was shorter than expected and the items are in good condition, properly wrapped and all.
Great pictures, orderly, easy to order, adjust, lots of variety of products.
I received the wrong photo, and it was blurry. I was not able to confirm proofs in the ordering process or when I received my receipt. I was unable to resolve the issue in a way that was satisfactory to me.
Ease of order and fast service. Received my photos very quickly and package was not bent.
Love the pictures and fast service.
I placed an order for a digital download and I have never recieved my image.
I emailed over a week ago and haven't heard anything back either.
Emails were clear. Photos were great quality.
I would have ordered more pictures if there was more of a selection of photos to choose from.
I paid for ten photo proofs and still not received access to them. I have reached out both by email and phone and still have not received a response. These photos are very important to me. So I will continue to try to resolve the situation. But at some point I guess i'm just going to have to dispute the charging.Get my money back
Excellent service done in a timely manner. Thank you!
The pictures were outstanding and we had lots of choices. The photographer was very personable.
The "one-stop" availability of photography services already set up and being part of the event flow.
Numerous choices. Quick delivery
I have not received the portraits I ordered.
Way too many emails and texts about picture purchase even after I had already purchased. There weren't many pics to choose from and the ones there were looked rushed.
The pictures of my son were excellent and received our products in a very timely manner. GREAT service!! Thanks for helping to preserve this very special moment in time well.
Pleased they captured moments of daughters graduation and nurse pinning that I could not have seeing I was seated far from the stage.
Masters hooding photos were too hard to find.
There should have been a bigger variety of packages for downloading photos when the package numbers did not match the number of photos.
The pictures were all very clear. I had a wonderful experience.
Website was impossible to use
Everything went by so fast, but because of that, I feel they did an amazing job!
We have not received the pictures or any information other than emails about the deadline to order them and now this survey. When can we expect to receive the pictures that we paid for?
I love all the packages offers. You gave me the option to get the digital downloads which is what I wanted. Compared to what I have paid for pictures in the past, the price was very reasonable.
The pictures were gorgeous!
I also like the way your photographers came around afterwards to take group pictures. That was a very nice picture of the whole group.
Place the photography team in strategic places so that they can actually get good still photos of the graduates. The picture taken of me walking across the stage was blurry and useless. I understand the graduation ceremony has a time limit in order to get all the graduates lined up and awarded their certifications or degrees, but slowing the procession down would allow the graduates a more fulfilling experience for both of them and their families and friends. Having a video available for download might be a good idea as well.
I ordered magnets and the photo quality is horrible we all look possessed, with black eyes and the resolution is bad
Pictures were high quality
I liked having so many choices.
Great pictures quality, affordable and great service.

The Grad Team was quick and efficient with taking the photos and capturing great moments. They were extremely nice.