based on 9602 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very expensive picture and the material is very cheap even the wood piece
I paid 35$ for 1 8x10 of me graduating. A picture that costs less than 2$ to take and print. My face is super red for no reason (all the other ones my parents took aren’t red) and the picture isn’t even a full body shot. I only got a picture because I didn’t have a choice since I did want at least one of me on the stage.
What I liked about your product was the pictures we're crisp and clear.
I like that the people reply back very fast and that they give me what I asked for on a timely manner. I really like texting and that was very convenient for me. They also reply back fast on email as well, which is good too. Very professional staff and everyone is great at what they do.
I never really do reviews, but i really enjoyed my time and also recommended my fiance to take his graduation photos when he is ready. His school is university of Baltimore County (UMBC) I feel like yall should go to that school as well because they don't have someone like yall to take their graduation photos. And it sucks because most of the people there use their phones to do it and call it a day
The whole process - right from the arrangement of photo taking to delivery. All very smooth
Order some photos and they turned out great. Received them quick also
Pic is beautiful and the process was easy. Thanks
Prompt and on time delivery .
I still haven't received my pictures
The digital package was just what I needed
Prices are high. Photographs were quite good, thank you.
Easy to order online
We love our pictures! We didn’t realize this would be available so we were pleasantly surprised. Thank you!
They came in a timely manner
High quality photos with a nice variety of poses.
No directions were provided in advance at the ceremony
My photos arrived damaged. I emailed to request a replacement and have not received a response.
My photo came bent in their very weak packaging. They were also slightly wet.
Got the picture very quixkly
The photos were great and they came very quickly
Pic still there
Excellent job on capturing the key moments before and during the ceremony!
Easy enough to do, but thought very expensive for digital photos.
Fast delivery and nice quality picture
The picture quality were excellent
I ordered a mug with a my photo on it. The mug is very low quality. The picture is blurry and doesn’t look like me. I don’t recall selecting any touch ups option, but it looks edited. I was willing to overlook the photo, but even the name of my school is very grainy. My sister has bought two photo mugs of the same size (from a different company) and they’ve always turned out great. I didn’t expect mine to look so bad. I don’t think you should offer these mugs if the printing is going to be so low quality.
Super fast! Great pictures.
I received the photos in a sh I rt amount of time. Great pictures
The price for an individual print is too high for the quality provided. The photos are high contrast and low quality there is no even tone to them. My daughter looks so much darker than what she is, as if she had gotten a tan before her photos, and she DID NOT. I've taken photos with my iPhone that printed better than this. For the occasion and the cost of the photo, I would expect a better quality. Highly disappointed and feel as if it is a rip-off because you all know these photos are precious memories and family will want them, so you give mediocre results for a high price. In one of the pictures, the angle taken is horrible, when shaking the hand of the president and receiving her diploma, instead of being at an even angle, they are below her, which does not look great. I regret this purchase and hope the rest of my children never have their photos taken by this company ever again.