based on 7920 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The photos were great and delivery was really fast!
The photographers were pushy, the lady at the box they made us stand on was yelling at us and she kept moving and adjusting me into an unfavorable position. I'm a photographer and she ruined that photo. I didn't just spend 50k on a degree to not enjoy walking off that stage. The pics did not come out great. They were expensive for the actual quality of the shot. We also were never told where photographers were going to be to prepare.
The prices are too expensive. The prices need to be more reasonable.
Not good quality
I think they did a very good job and got unique photos. There was one however that should have been corrected with the light. But I loved the angles taken and that we had more options.
Covenience!
received a clear picture
The picture of my son on the stage was blurry. I bought it anyway since it was the only one taken there.
the quality/resolution of the images was lower than I expected
The image wasn’t exposed correctly. Like REALLY hotspot off.
I’d have shot this myself but we weren’t allowed. You were responsible for our only close up images, and you couldn’t even shoot correctly on a cloudy day.
The photo was very blurry
Horrible photos - dean cut on half, red eyes and photographer that clearly had no idea how to do hos job. No graduationphotos - THANK YOU FOR NOTHING!!!!
It was easy to order, nice selection of pictures and order was correct and swiftly shipped. Thank you.
Make the photographs cheaper and thus more accessible.
The pictures came out very nice
The photos were not complementary to my graduate. He is normally very photogenic, so these were a disappointment. It was just the same photo over and over with a different background.
Every thing we wanted.
Thank you
Too expensive for subpar service/quality
Most of the fake backgrounds were just goofy and a waste of time. Also, $50 for a single digital photo download is just insane. I would have liked to see a more affordable package deal for photos.
I ordered three digital prints and only received one. I have emailed customer service and they only sent me the one. Not sure if it’s a technology thing with Macs or what, but I’d really like the pictures I ordered and never thought it would take so much effort!
Too expensive, did not stop or direct students to take a photo at various spots while receiving diplomas. Arguing with students that did or did not want to take photos showing teeth
My picture came with a stain right on my face that looked like I was eating whipping cream face down right before getting my diploma 😔
Pictures arrived damaged first and second time.
Photos looked great. Lots of product options.
The pictures receiving the diploma cover weren't focused nor from a good angle. The photos that were focused, were the candids that couldn't be cropped. These were horrible.
Prices are very high. Providing more affordable packages.
One of my pictures came in the mail just fine but the second one had a misprint on it that made it look like a scratch on the image.
The prices are outrageous. We already paid tens of thousands to graduate and you were likely paid by the university. Having us pay $150 for just 6 DIGITAL pictures of us that we did not ask you to take is insane.
Sent me the wrong pictures and haven’t received any response from them.
Very good