based on 7920 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have not gotten any updates on my magnet order and my frame for one of my orders came to me damaged
Background was terrible
The photos were fantastic. The price was fair. Ordering was easy.
The picture I received has a yellow/ green haze. I could not see that in the proof. I think you should have touched the picture up.
The prices are ridiculous
Your group photos poor quality shot on low resolution camera. Switch to high resolution camera in the future such as Sony a7r5 so customers can zoom in on individual people
Professional service
Prices are extremely expensive. 100 dollars for 3 digital images. Not happy at all with that, and no other choice for my daughter’s college graduation. It’s a monopoly and very unfortunate.
Photos are blurry for size 8x10, was expecting better quality for how expensive they are.
There were lots of great shots from my son’s graduation- really nice individual pictures of each graduate.
Very expensive. Could only afford to order one small picture.
The pictures came out poorly becauae I didn't know where the photographers were for most of them. The flash washed out my face. There were too few pictures to choose from.
Her pictures were not flattering at all! And the prices were steep.
Reasonable price and quick delivery of my order.
Great pics with a lot of different choices.
Terrible customer service. The photos I received had been edited to the point that the graduate's face and eyes looked unnatural. After paying, I tried to order an unedited copy. I emailed the Grad Team and their customer service department a few times with no response. I would not recommend The Grad Team.
Great picture.
The quality of the photos was “meh” at best. Would not recommend.
The pictures were very nice and the price was decent.
Loved how my picture turned out
Good service, nice pictures
Too expensive for the few options offered
Quality of the photography was not good. Photos are very dark and the color is odd (for example, brown hair is very orange-red). Candid shots were not well framed.
Great pictures taken
Too expensive.
Great photos! You shot ones that I could not capture. Thank you!
Cost is to much. At that price and the number of student graduating. You make over $50,000. For photoes uploaded to a database.
Nothing pictures were great.