based on 7920 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Overpriced. Poor quality. Confusing interface.
I had to go hunting for my photos. several emails went unanswered.
So expensive- and for what pixels? I understand it’s your work and it’s art but $50 for a digital download is insane
The prices are absolutely insane. I also wanted a matte option and there wasn’t any. I thought that there was though, so I ended up paying more for something that I didn’t even get. The photos turned out great, so thankfully I was able to get 2, but they were both a physical copy. If I wanted a DIGITAL copy, I would have had to pay $60 for ONE PHOTO. We just spent 2 1/2+ years of paying for college. I guess people think it’s okay that we should have to pay even more high prices just for some photos.
Quality product and customer friendly
Very nice. Reasonably priced packages.
The pictures where not as nice as they should be for the price.
In my daughter’s picture of her receiving her degree half of her is cut off. The picture showed the chancellor and the speaker fine. My daughter’s face and body was cut. I cared more about seeing my daughter than the other people. Why would I want to see more of people I don’t know? This was my daughter’s moment and the picture isn’t good because only half of her is shown.
The pictures were wonderful the prices a little too much.
Too expensive and some of the pictures weren’t even good.
There was an option to purchase 10 photos, but there weren't 10 to choose from. I also thought that the pictures were a bit pricy. $150 for 6 digital images seems like a lot. We come from a state where the cost of living is typically a bit more than Colorado, and 6 digital images would not have cost quite as much here.
Great photos, pricing is very expensive though. $200 for 10 digital photos is insane.
Far to expensive
Photos were blurry and too much editing. My camera phone pics came out much better and I paid a lot.
I ordered pictures and did not receive them. No communication on how long it would take either. So glad I also bought the downloadable file otherwise I would not have anything. Hopefully, they will arrive soon.
First name removed
The pictures I purchased were blurry. My iPhone could have taken better pictures. Very disappointed on the quality of these...especially for the price I paid!
The pictures of my daugther on stage were not that great. There was also an outdoor on where she wasn't the main focus and the girl behind her was and it was sent to me as a pic of mu daughter. I understand that theare are a lot of students and things happen quickly but it would have been nice to get some better shots of her on stage.
I haven’t received the photo I ordered, which is already paid for.
The photo is totally different from my expectations and doesn't look like a photo taken recently.Poor work for $29
Webpage not easily navigatble, possibly tech issues there!
Very professional
Great customer service.
Everything was great
Absolutely ridiculous charging $50 for ONE digital photo
No hassle! Great prints.
Absolutely love the pictures!!
Priced seemed pretty excessive when when they were "on sale"
In looking at the proofs..the images did not appear “shiny” but when printed the face is shiny through out. Knowing that I would have selected retouching but the shiny wasn’t reflected on the proof. A waste of 100 dollars for shiny pictures
Neither my parents or I cared for the backgrounds that were offered on the picture taken prior to walking on stage. It was hard to pick one that we all liked. I wished there were more options.
The pictures weren't clear