based on 8532 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quality of the photos
Professional and speedy delivery
I called and requested digital copies instead of mailed copies, no answer. Sent an email, no response. I would like a refund.
One of the pictures was cropped wrong. Wanted it zoomed out but got zoomed in. Looks trashy.
Great service and product is very good quality.
The quality of the picture. Very satisfied customer
Excellent quality
The date is intermingled with the school name on my daughter’s pictures. It needs to be moved over a bit so the words are not intertwined.
Easy
Great product , absolutely satisfied
Great shots — that wouldn’t be possible for each individual parent— Lots of selection and more fragile pieces were delivered intact — beautifully before Christmas— thanks
Beautiful photos!
Looked great and quick delivery
The prices of the photos. Absurdly high in this economy.
The website is not intuitive or easy to use
I appreciate that the photos are clear and vibrant.
Professionalism
It was easy to order, fast to arrive and good quality
The quality of the pictures were nice.
The Grad Team was not only efficient and a master behind the camera but also a true professional. They maintained a friendly and approachable demeanor and made me feel at ease throughout my College Senior Day photo shoot and on Commencement Graduation Day. The photos met my expectations. I highly recommend them!”
Customer service is excellent, representatives were understanding when they learned the mail carrier folded my pictures. Within a couple of days they send me a new order, this time with a more a sturdier env
The 16x20 photo that I ordered and paid $155 is blurry! Can you replace it?
Prices are too high. Feet are cut off.
Quality, process and prices
I like the quality of the product. Nice!
Stop sending me so many emails.
Your prices are too high.
Your slate was from China.
Very good picture and quality
Very friendly! Very nice pictures!
amazing team, great photos, lots of fun and options to choose from!!!
Have not received all my order yet