based on 8532 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Delivered quickly
No
I enjoyed everything about WGU from my bachelor graduation in Austin to my masters graduation in Dallas from the beginning of my journey to the end of my journey has been absolutely amazing
I really appreciate the opportunity to purchase my graduation photos from the graduate team
The photo I received was poorly printed. It was replaced with an acceptable print, but quality control should have caught the very obvious errors in the first print.
The wooden plaques is nice, however the picture on the frame appears to have a white piece of paper stuck inside the frame on the picture. I believe on the photo should have included the date of the graduation.
I do not recall ordering the magnets, but they are not practical nor useful. The Glass print is not what I thought it was supposed to be. I will take ownership in not closely determining what I was ordering. I assumed the "glass print" was referring to the glass on the mahogany. The glass print border looks cheap and had I known, I would not have ordered, but again that's my fault for not looking more closely at what I ordered. The silver thing that came with the glass print, what the heck do I insert that in. It is too large for the Glass print.
Overall, I am not happy with my purchase, and unfortunately, I will not be able to display it in my office. Please look at making the frames easier to know what you are ordering and in plain language so it is not confusing so you can make an educated choice.
Everyone is so nice and helpful. Excellent job.
i think it’s ridiculous that i paid $20 for 1 picture when we paid $30,000+ to go to school at Huntingdon!
Way too many emails and your pricing is stupid high.
I was disappointed that my 8 x 10 pictures came to me bent on side. I sent an email to your company and no one responded
I’d like to see a digital +1 print option.
The ceremony was well organized. Professionalism was in every corner.
Regards
Extend the sale prices.
One of the pics we ordered was very blurry. Emailed twice no response.
Photos were really good and the company is very easy to work with!
Only two pictures were taken
it was an easy transaction
I ordered a picture of my daughter's graduation from college. My daughter wears glasses. When I viewed the picture before buying it, I did not notice any glare coming from the glasses. For that reason, I decided not to add the glare fix feature charge in my order. When I received the printed picture on the mail I was so disappointed to see so much glare! If you knew about this situation, you should have contacted me to let me know so I could have paid the extra charge for glare removal. I believe you should be proud of the product you deliver to customers, and this was not the case. In the past, I have ordered pictures for my daughter from Lifetouch Photography, and they never delivered pictures with glare, and I do not remember paying an extra fee for this service. I am an elementary school teacher who works with kids that wear glasses. The pictures they receive are flawless.
The directions that we're mailed to us and emailed were clear and easy to understand.
Everyone who was part of the graduation team was friendly, helpful, and extremely kind.
While given verbal instructions to the group in the Armey, the person tried to project their voice to reach everyone. However, by the time the sound reached those of us in the back rows, the information was distorted. An ampifed speaker might help with this issue.
Thank you to each and every one of the graduation team for all the work and time they put in to October 5, 2024. I hope to one day make someone feel as special as you all made me on my graduation day.
Kindly,
Name removed
#PurdueProud
Perfect
Great Job!
The quality and price.
Easy to order photos and pictures were found nice, once received.
The photos were visibly altered (smudged blurs) or not altered at all with flash spots in my glasses. Many of the photos had motion blur. I expect this quality on Social Media but not professional shots. Your photographers and editors need to improve their skills. With the right settings and right flash equipment, adjustments would not be needed.
The duo that took my pictures made me feel very comfortable. The photographer helped me pose and adjusted my hair so my pictures could look their best. The woman in charge of the appointments/behind the laptop, helped me put on my cap and gown, and complimented me on my smile. Very pleasant experience.
Cultivate better sales strategy.
extremely fast delivery.
The poses captured and clarity of shots
Love the variety and clarity.
Need more background scerny