based on 7920 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Pictures looked great and service was fast.
Easy and great product
The photos were terrible. With proper planning, your company could provide pictures that will capture this important moment in the graduate’s life. The only reason I purchased these photos is because I wanted her to have her pictures from the ceremony. The pictures are awful and not the cost I paid for them. I regret buying.
Great product
We received our order VGPhone number removed3 and the pictures were bent. I contacted customer service via email on 6/16. No response received. I tried again to contact the help desk via the website and got the message "page not found". I tried calling customer service multiple times from different phones and the line is just dead. I emailed again on June 20 and still no response. Today is June 22.
His prints were so blurry and looked awful, especially for how high priced it was! Not impressed and super disappointing
The close up shots and the struts that were zoomed in Cut off part of myself ( The graduate). And in some pictures It was completely black in the background except for a figure that you could totally make out. So maybe I'm not sure if it is possible but maybe blur some of The background in some of The photos would have been nice. Also I think the Spinning camera would have been better if it was slower because some people have epilepsy and they get triggered by the movement. Other people get dizzy that I have shown get dizzy and got sick because of the movement. Lastly, I think it would have been nice to have a picture with a plain background instead of having stuff going on in the background consistently.
Price
It was easy to do
Quality and efficiency in getting photos
Prices are outrageous
I paid for photo editing, sent an email for clarification and explaining what I wanted. Got one email that told me they would look into it and never heard from them again. Waste of money and very unhappy with the outcome since no photo editing was done at all.
You could make things right by fulfilling my request in the original email and sending an edited photo, as requested and paid for.
I only got one pose. None from the stage. Very disappointed
Asked to have some retouching done to the face and it was down so poorly. Looks like two one spots. I can do better than that on photoshop. Do you have professionals working for you.
over priced. the photographer is very friendly, and very capable to communicate with graduates. Just one tiny suggestion, it would be even nicer if the photographer can remind the graduates to wear their hat or gown nicely (if they are not already).
I would never recommend a business that charges 60$ for a digital download of a single photo. You're clearly just looking for as much profit as physically possible. Even 20$ for a download is really pushing it.
Expensive. Should be able to mix poses in packages
The quality was great and the order was processed and delivered quickly.
the lighting in the pictures make it have a gray undertone and the background options looked corny and horrible
The speed of delivery was very surprising. The variety of backdrops was a plus as well.
Where my group photo? 5/9/24 Iwcc ADN program. I paid for it
I ordered a print; appreciate you catching the shot. However the proof was much nicer than the printed photo - it appeared retouched and less shiny
Too expensive
photos were hard to view and very expenses
Lots of packages offered
Your pricing is a monopoly. The cost for digital images are way to high at pricing per image. You should offer bundles to help offset costs.
This was very disappointing and saddened me. The graduation picture was not centered at all. So does not look good framed at all. Unfortunately, they also arrived very bent as well as not packaged very well. A very special moment and they were not necessary inexpensive. So I was disappointed unfortunately.
Ordering pictures sucked. I couldn’t add to my package. Plus I wanted to retouch all my photos but you wanted to charge me $15 per photo. You must think I’m rich!! My worst experience ever ordering pictures.
Fast delivery got exactly what I ordered
The photographs were beautiful! Very nice quality, thank you!