Customer Testimonials

Very professional

I dealt with both General RV in Salisbury and Ft Pierce FL Both worked very well with me in getting my RV delivered from Fl to NC, Salisbury. Gabe Welch in Salisbury, NC did an excellent walk through with me on my travel trailer. He answered all of my questions and was very knowledgeable with the camper. Upon taking the camper home, the tech involved and I discovered that the keys to the camper door sent from Fl did not work. He took the time to take apart the lock on the door to get the correct number/code key that was needed. I called the General RV office in Fl and they weren't able to locate any other keys so they called the RV Lock company with the correct key information to get the correct keys sent to me. Everyone did an excellent job.

checked the trailer over. The replaced ceiling panel rougher than the other panels. i think the panel was a wall panel not a ceiling panel. It was Rough like the wall panels not smooth like the ceiling panels.

Parts associate was very knowledgeable and helpful

Our purchase from General RV- Mt.Clemens was great! From our Sales Rep Carla "The Closer" who was wonderful and very helpful, to the Finance Dept Solomon & James, to the other team members Sierra who gave us a great inspection tour of our trailer. They made us feel very special! Last but not least I can't remember his name but he went over support information with us. "BigFoot" you know who you are! 🤣
Thank you one and all! Would definitely recommend them to anyone!

Clean and organized showroom. We were able to take delivery within two days after the RV show closed. They were able to repair some minor issues with our new travel trailer while we were finishing the paperwork! At delivery, the operation of the travel trailer was explained to me and all my questions/concern were addressed.

My service tech Ollie was very helpful in guiding me through the warranty process and showing personal involvement from start to finish. He made sure that I was satisfied with the work performed and went the extra mile.

The experience we had with you at General Rv was probably the best because of your representative Jordan she did a fantastic job. Keep us in the loop of what was going on.

Seemed like they were well organized and I didn’t feel pressured.

Everybody was helpful and friendly And my RV was prepped perfectly

Lori, my advisor was very thorough and detailed throughout the check-in process. Helpful with some other items…
A pleasure to work with!

These guys really care about the after sell relationship with their customers. I feel very well treated by the crew at General RV in Draper UT

Staff was friendly and good communicators

Good experience was able to resolve complex issues in one day

The staf is so helpful.they put customer first

Friendly helpful and truthful staff

Everyone was friendly and they resolved our issue.

Friendly, helpful and professional staff! Special thanks to Brandon Tony and Stephanie!

Easy to deal with

A crucial aspect of our RV acquisition was the transparent and supportive engagement with the sales team, who facilitated a financially sound purchase. They offered favorable terms and collaborated effectively to align the RV's cost with our budgetary constraints, without requiring any concessions on our desired features. As a result, my spouse and I now own the RV we envisioned, and our financial stability remains uncompromised.

The custmer service was absolutely amazing! We have never experienced such timely and caring service from any other company we have dealt with.

Regular text messages updating me with how the work was progressing.

Nice staff, clean uncluttered waiting area.

Everyone was very knowledgable on the unit I purchased. The gentleman that did our walk through with us, was very friendly and well versed on all the components. He was able to answer all our questions with great detail in a very user friendly terminology.

Knowledgeable and great staff

they we're very helpful. The slide in my RV was stuck and they took care of. It was real reasonable and checked the motorhome found that I needed some caulking. They took care of that and they topped off my propane for me.

Having a project manager that takes all the information and gives it to you in a way you can understand. It’s nice having a one point contact without having to track a whole bunch of people down.

They took my custom van and fixed my the electrical issue I had.
Thanks

People were great, very friendly

General RV Longmont has been great to work with in buying a Tiffin GH1. Quick to respond to questions. Creative in overcoming logistical challenges. Highly recommend them!