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Customer Testimonials
Shawn always takes care of our RV and he is very knowledgeable about all things related to RVs. I’m been working with Sean for years now and highly recommend him and trust his expertise.
Very friendly people.
Went over all details very well.
All good.
Courtesy, knowledgeable. And very good explaining possible issues to watch for in the future.
Thank you!!
Well stocked parts area. Most important is the knowledgeable and courteous stack. especially wo4fh mentioning is Clleen.
Everyone I’ve dealt with has been very friendly and willing to discuss my needs and explain things to me.
We called for a part the lady said you had it and would hold it for me. We picked it up and when we got home it was the wrong part. We called and the gentleman apologized, and gave us a little break on the right part because we had to travel so far.
Quick service. Justin was great to work with. Thank you!
I had to wait alittle longer to get what I needed done, and Jen gave me Indian food from the back. The team was given a luncheon and she shared with me. So thoughtful and kind.!
Very nice and efficient
Staff was friendly and helpful. Service was quick.
We bought our camper at General RV and everyone from sales to service have been very helpful.
Having service close our camper for the winter and opening it for the camping season is a huge help and affordable.
Always very helpful, answer questions thoroughly, friendly … We trust GRV of Wayland!
Timely
Was able to add everything I wanted added to the rv very fast. Very professional operation.
Great customer service
Friendly
Better then mount clemens
Very pleasant to work with.
Very nice
Everyone was friendly and listened to our needs and answered all our questions. This is our second purchase with General RV in Richmond. We will continue to do business with them in the future.
How helpful the people are in service especially Kathy! Thanks again for taking care of us.
Service department did me right,so I'm good with their services.
Delivery with belongings transfer should not be scheduled to start at 2:00 pm. There is no way you can completed the walk through, correction for any issues found and complete transfer of stuff by closing time.
Service was done when they said it would be and everything was completed. Price was good too.
I would recommend General RV for service. Plus the location was easy to get to without traffic issues.
Very helpful staff.
Kind group. Very customer focused.
Best price and a great buyer process.
Taylor in-service department is awesome.
And Luke in Parts handled all my questions took care of all my needs

The organization of jobs and how well everyone did their job. It was very impressive to work with an outstanding group of professionals.