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Customer Testimonials
Everyone is helpful and knowledgeable.
Emily was great!
Good customer service!
New and had people there to help. Got good service and done on time.
Chris answered all of our questions and he explained the process of the purchase every step of the way. He followed through and never left us hanging. Honesty and transparency are important to us and not something we have found at other dealerships. Thank you so much for a pleasant experience!
Everybody was good talking to
They tried to work with us to rectify the situation.
Everything
Quick in and out
All the staff were very friendly. Our sales men sean listened to what we wanted and did not try to show us things were not in our intrest or price. Rod did a great job with helping to stay where we needed even found a better rate. It was great to get the new owner lesson.
They communicated very well.
They were quick with the warranty work and thorough with the inspection.
Responsive and warranty work was completed timely.
I went in to buy parts ... Kirk was very very helpful. My service appointment for my RV is in 2 weeks.
Taylor, my service point of contact was fantastic. She communicated regularly, was very patient, and very friendly. I’ll definitely be using the Clarkston location again. In fact I was back in there today buying parts for a wiring project, and the service was great once again.
Everyone was very helpful. Jeff made the sale part easy. Blake and Jo Jo did an excellent job on finance. Phil was great explaining everything to us.
My only concern is that knowing we are from Md and Md requires a front tag in the unit and no front tag bracket was on the unit and I did not realize this until we got home.
Service was quick. Brandon Baker a joy to work with. Clean facility very professional. Waiting room is like a campground you meet fellow travelers in conversation.
Fast, friendly knowledgeable
Friendly employees
Everything was great from our first visit to shop, up to the day we picked up our new RV. Our salesman, Bob, financing with James, coordinating with Jennifer, Demo/walk-through with Joe, and the entire service department team with whom we worked on getting our tow vehicle setup, all were excellent to work with.
Truly a great experience and I would absolutely recommend General RV, MT Clemens.
My walk through and get to know went very well and Sam did a fantastic job with getting me familiar with my new rig.
Friendly and the next that they didn't turn me away like everyone else since my camper is from 1988
We purchased our motorhome in Wixam, MI but get service at Wayland, Mi
We always get great results and like working with Mike Williams. He is always very helpful, polite, and courteous.
Thank you.
Was an amazing time happy it was recommended!
Communication with Birch Run store was spot on and issue was addressed just fine.
Thank you.
Great team to work with everything was done professionally and well very happy with my RV purchase will purchase an RV from this place again
Shawn, in the service department always communicates timely and positively with us. He works to get us in quickly, and keeps us informed. He is very knowledgeable and patient with our questions.
Very nice employees. That said, it was a very long wait for an appointment (6 weeks).
I had been looking for a used pull behind camper and every one I would see online was there and minutes later sold. So I decided to stop by General RV to see if they had any trade-ins available and within a half hour or so, I then found myself buying a camper. Needless to say from beginning to end smooth as silk.
Friendly employees