- Phone: 248-349-0900
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Customer Testimonials
Shawn made this a great experience for us!
Easy appointments. Thorough inspection and repairs as needed. Would recommend
AMANDA and the SERVICE team are fantastic to work with!
Friendly staff and prompt service
Katie and Jade were exceptional in following through on our issues with Grand Design in repairing our 5th wheel. They were able to identify the problem with documentation and pictures. With their help Grand Design is paying for the repairs.
Service Team actually listened and wanted to help. They went above and beyond to fix recent repairs not completed by other dealer.
Very informative and very outgoing to make sure what your getting is best for you
Helpful staff!
I found the trailer floor plan that we were looking for. And we’ve really been enjoying it this summer
Very great service. Always great customer support and great customer service
They were willing to look at our RV just driving in!
Fixed in a reasonably fast time
Tracy, my service advisor, went all out to keep me informed of how things were progressing. We had a trip planned and she successfully got our repairs completed so we had a departure on schedule. Tracy is one of the most conscientious service advisor we have ever worked with. Other service reps could learn much from her ability to handle getting work completed on time and keeping the customers in the loop with updates on progress in a friendly fashion.
Very professional
Gauge was very helpful, and answers any questions I throw at him. Hope i spelled his name right
Friendly knowledgeable snd quick.
Kept me well informed
Convient even though we were a drop in.
They validated complaints that I had which were denied by the Fort Myers location.
Staff were friendly and the work was done quickly.
Curl was on top of it. Handled all our mini problems with our RV. And in a timely manner.
Deron and Michael at the check in point are excellent.
A
Eddy is the best. The guys there took great care of my coach.
My service writer listened to my issues and the mechanic did the work right the first time. Very pleased with everything they’ve done for us
Quick professional service
Everything just went smoothlyK
Stood behind there word
Service team took the time to listen to our concerns and based on our input, as newbies, they put the RV through the process of repair.

Everything.... General RV in Ocala is the epitome of service for the RV customer.