Customer Testimonials

Your service advisor Brett Lalonde! He totally changed my perception, to the positive, about General RV. He went over the top in getting us back on the road! Shame on you if he doesn't receive a raise and promotion!

Friendly employees lots to look at lots of selections and seems to be pretty fair priced

The prompt and informative service

Very pleasant and helpful

Everyone was very friendly and excited about my purchase. Everything went smoothly. They have a great staff that covers all the bases. I drove seven hours to buy this camper and I’m really glad it was worth it.

Very professional and personable. Brandon was a good service rep

So far so good. generator seams to vibrate too much

Everyone was very nice and professional

Very responsive team and Brian is a knowledgeable salesman. The model camper van I was seeking may have been nearby but a salesman I was communicating with did not / could not give me basic information about the van.
I’ll never know if the model was local or not. Brian answered my questions directly and promptly, so he got my business .

Pleasant staff, quick turnaround and well done fixes.
I’d recommend them to anyone.

EVERYTHING

Excellent service, our sales associate James was very helpful and very knowledgeable

It took a while but they did a good job

Knowledgeable salesman and super nice person. Everything was great. Clean show room and nice choice of food.

Very courteous and knowledgeable staff I thought my transaction was handled very well

Service manager (Nicki) was very efficient and my time to pick up the RV was minimal.

Very nice and professional people and I enjoyed myself

Great advisor in Danny B

Advisor kept me updated and I only got charged for the additional work I asked for. General had some issues that they caused but they took care of them.

Responsive, professional

The entire staff were so friendly and helpful. Everyone seemed to step in to help when help was needed for others, from the sales floor to the team prepping RV’s. The teamwork was phenomenal. They also went out of their way to get our RV prepped for departure on the same day we bought it. And we didn’t get that pushy sales vibe or feel like we were just another buyer. Honestly, we would probably end up coming back to Florida from NC if we ever decide to make another purchase.

Rob Klingelheber will go the extra mile honest and up front Thanks Rob

I believe the service department has gotten more user friendly .. It appeared in the past ,maybe still is ,the service writers were on commission .. I was forced to go elsewhere for service as the estimates I thought were ridiculous along with diagnostic charges ..
We know what’s wrong , that’s why I am here.. Do you really need to diagnose and charge for most problems ?? Your rates are high enough that it should be absorbed without bringing it up ,,
That’s a turn Off and a Rip off ..

Convenient location and friendly staff

Sandy was very helpful and her professionalism is outstanding!

Friendly service , we were treated like a VIP’s

Prompt service.

Friendly professional service from start to finish . You knew your product ! ( Having salesman that was Buccaneer fan helped also )

On time

General was the warranty servicing dealer after the selling dealer refused to do the repair - even after Thor specifically authorized the work.

I was greeted within 3 minutes of my appointment time. Efficient, polite, and completely responsive to the request for two warranty repairs.

Both repairs were completed within the time promised.

I normally like to offer suggestions for improvement, but all I can say is the work was perfect, the paperwork was efficiently done, and everything as well as I could dream.

Thank you for good service and efficient front office.

Nice people