Customer Testimonials

Sales

Excellent customer service. All of the people I met and worked with were terrific. They listened to my concerns and inquiries. There were a few repair issues which were taken care of immediately

Everyone was very nice and informative

General RV took over Stolfutz RV, which is where we bought our camper. So that's where we go to get parts and supply. They are very helpful.

All employees were great to work with the the facilities was clean and well organized. Anthony was my salesman. Super great to work with.

You had a rv like I wanted it

Friendliness and knowledge of salesman and accounting representative.

1. Friendly
2. Made changes to dented drawers and broken screw
3. Good pricing

Kathy was great to deal with. Part arrived quickly.

Helpful and friendly

The professionalism and the excellent run business.

Everyone from our sales person Haley to our walkthrough person Ivan, was very professional and welcoming. We would recommend this location to anyone. Jonathan was awesome too. In the future, when we are ready to purchase again, we will be back.

Thank you for a very satisfying purchase experience.

Rick and Nancy Barnes

It was an overall smooth and painless process.

Henry Ray was amazing! He provided the best service we could’ve asked for. Henry just made the entire experience one of a kind. Ashley, our finance manager went out of her way to make the process very easy and enjoyable ! We are happy to be apart of the General RV family !

Great overall experience.

The service department is very easy to work with and takes time to answer any questions

Treated us like gold!!!

The entire process; from “window shopping”, the sales process with Kellie, financing process with Stephen, working with Octavia the delivery coordinator to the white glove service from Travis for the unit walkthrough, overview, to recommending additional items to be installed and him completing the final delivery and turnover to us. Can’t leave out Isabella in parts either for closing us out on those extra items we wanted. Everyone was amazing and attentive to answering all our questions and making it a true VIP experience.

I enjoyed the communication by friendly knowledgeable staff throughout the experience, Tonya's service, shopping in the retail store and discussing the courtesy inspection.

Our great salesperson Rick!! He made our buying experience very pleasant besides being knowledgeable and informative about the camper we bought. I’m afraid I will leave someone out but Jenn, and Dale have been helpful, too, as well as seeing and talking with Maddie again (who helped us repair our other camper). We were treated well from the time we were greeted by the reception area until we left.
So what is the best thing about General RV?
All the staff! Thank you!
Jan and Dave of Marysville

Easy to work with. Professional service.

Sales person, Rocky, very helpful, friendly. Good customer interaction.

East

Zac in service was very responsive and knowledgeable.

My salesman (Rick) was phenomenal. Very helpful and knowledgeable. Also, once I told him what I was looking for, he showed me campers that fit my needs and wants. Finance (Solomon) was remarkable, searching to find me the best financing, and was thorough with explaining warranties, etc. The young lady (Sierra) that did my demo of the rv, was knowledgeable and very helpful, this being my first camper. All of the staff from sales to finance, parts the shop techs and managers were very friendly greatly added to the experience of buying my first rv. Two thumbs up.

Professional sales and service staff

Did a great job repairing my leaking camper roof in a short amount of time

Craig Hendershot was the best salesman ever & Mike the finance guy knew his stuff

I have always received good service from General RV. Most recently, Gabe waited on me. He was informative, friendly and helpful.

The salesman Terrell new what I was looking for