Customer Testimonials

We had a wonderful, no pressure buying experience with Basil

The communication and updates about my rv and what was needed to be done in a timely matter.

Cal was very interested in having our issues resolved and had the work done in a timely manner

the experience was good once they got the things I ordered sometimes its hard to get a hold of someone in the department you wish to speak to . I know they are busy but 48 hrs is to long if you need help right away . The other thing is that things are right costly to have work done.

We recently purchased our 2025 Montana High Country from Pat Higgins with the help of Jarod Swinhard. Both of these guys were so very helpful and knowledgeable in their departments.
Pat definitely listens to what his customers want/need and steered us in the right direction with several perfect RV’s to choose from, explained the differences, etc. Very pleasant experience.

The only downside was waiting for the cleaning crew to finish cleaning the camper the day of delivery.

Trevor takes good care of me. The recall was done faster than expected.
Thank you

Very nice experience! Everyone was kind and helpful. We came just to “look” and bought instead.

Lucy is very good and very smart

The service tech, Olivia, was highly communicative, keeping me updated frequently. She also took initiative to solve an issue with my power hitch. Great job!

The helpfulness and knowledge that Carol was about the service that was needed

Fast friendly.
An
And pick up a delivery service available. Low payments

Was easy to work with on the issue with my fifth wheel.

Awesome team work and answered all of my questions… i love the cookies

Not from the area. Not even the same state. Had some things added on the camper. An issue came up the next day and they fixed it immediately no questions asked. The entire service team were amazing and professional

Friendly staff good price answered all my question.

It was an easy experience from start to finish. Great communication and fast service. Repairs were done well and cost effective. Will definitely use them again.

Appointment was on time. Work done and communication with Jeff Service Advisor was exceptional.

Eric was fantastic and let me know what was happening every step of the way

I was pleasantly surprised at the professionalism of all employees.

Great service and helpful staff.

That I didn't get to take a trip after my purchase before my first payment .

The speed and ease of the purchase. I don’t like aggressive sales tactics and was pleasantly surprised by the professionalism of everyone involved. If I had one complaint, it would be my interaction with the male at the parts counter. He was the first person I encountered when I entered through the service entrance. I needed help that apparently did not fall under his job description. He made it very evident that I was bothering him by his demeanor. He was fairly rude and dismissive, how dare I bother him with such a mundane thing. Overall I appreciate the good experience and a big thanks for to Terry who did my walkthrough and Sara who made every effort to help me during my time there.

The unit was great and service people are very good.

We learned tons of information. Took notes. Everyone was very friendly. Had a great experience.

Our service advisor Beth. She’s always so supportive and helpful. We can trust Beth to always follow through and keep us updated.

Rob and his son were great: Both were very good at answering our questions, even after we had the camper home. Thank you !!

The speed and efficiency of the service staff! They had the problem diagnosed and repaired within a half hour of my arrival!

The cooperation between everyone involved in the buying process. The ease with which we were able to interact with everyone.

Lori was great and saved me lots of time in parts department got what I needed and was on my way in a very timely manner

Great service. Trevor is the best.