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Customer Testimonials
Amanda, in the service department, is very helpful and friendly. She goes above and beyond!
Service time was quick and they kept me informed.
Everything! Roxy was incredible as was Toni. The ENTIRE staff and experience was second to none! BRAVO
Dominick made everything amazing. From the first time we talked to him through the after purchase care. He was fantastic!
Amazing experience after leaving a horrible experience at camping world. We loved the sales lady and the whole process
Very helpful and thorough. They gave us a great deal and prepped the RV per our list, and took the time to make sure we were happy with our purchase.
Red carpet experience!
Friendly and professional
Danny Browder helped us with our trailer service and winterizing needs. He was friendly, professional and made sure everything was taken care of in a timely manner. We will be back in March to get the rv ready for the season.
That they took the time to get your information
The professionalism that was shown by Gage in handling our problems.
We had a great experience at General RV Center in Ashland, VA with the purchase and installation of after-market theater seating for our RV. We wanted to make sure the fit would be perfect and it would be placed exactly where we wanted it. Tera assisted with the initial purchase and measurements and was very courteous, patient, and professional; NiAsya (our Service Advisor) was very nice and made sure everything was done to our specifications; Jeannie (the Service Manager) was also very nice and made sure our specifications got communicated to the technician; and our technician (Erik) was very professional and patient with us and made sure the seating was placed in the exact spot we wanted so that I was afforded more room behind the passenger seat so that it would fully recline. The install was done just the way we wanted and we could not be happier! All-in-all, we had a great experience with all these staff people and would be happy to use General RV Center again. We highly recommend them!
James went above and beyond to make sure we got the rv that we wanted. He was very knowledgeable and helpful. I would recommend General RV in Mesa every time.
They are very helpful with the buying process soon as I needed service they were just as helpful explaining to whole process to me keeping me informed was the best decision I made
They made us feel special and cared about our thoughts and concerns.
Bud in parts was prompt in getting needed parts. Always have had great service from Warren and Chris.
I found the RV service to be very thorough and efficient.
Our first time with a maintenance issue on our 2025 Coachman Beyond, leaving us without tank heater in freezing weather. Staff at Ashland fit us in, evaluated the problem, then located the replacement part within a few hours and areanged for a timeslot to repair.
Very helpful under the Keep us Camping program!
Thanks!
Very nice people and good customer service
The advisor was friendly and knowledgeable with excellent customer service skills. The entire staff treated me well. Thank you.
Chris was our service advisor and he was very attentive. He took time to listen to all of our concerns.
Were able to get us in on very short notice and took care of everything that we asked .
Our salesman made our experience great and found us the perfect motorhome we were looking for.
Attention payed by service rep
The work was professionally done and the entire staff was friendly and accommodating.
Everyone on the team was friendly and willing to work with us through out the transaction.
Enjoyed the welcome at pick up .
Thank you
Service writer was amazing. All the staff were great
Erica my service rep
Low pressure on making the sale.
Was a good and thorough walk through.
Scott was good with making the deal with back up camera.
Overall a good experience.

We had a leak in our Winnebago we headed to General RV without an appointment. We were traveling from Long Island, NY. When we got there after a 3 hour drive we explained what was going on they said they were completely booked but said they will see what they can do. We waited a few minutes and Will came over and spoke to us an said he will squeeze us in. Will was very knowledgeable and very helpful he explained everything that was going to happen. I wish I could remember the other gentleman that was working with him because he also was amazing. They fixed the leak and we are on our way. I give General RV 100 stars! Thank you