based on 985 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Peter and his team provide solution based customer service accompanied by in depth knowledge in a welcoming friendly environment! I highly recommend Heritage Bikes for all your cycling needs!
Gary Waterfield
Tayside on Beckwith
Perth
Very friendly and helpful staff. I was impressed with the shop, the quality of products for sale there, the speed with which my issue was resolved, and comforted to know that there is a reliable option in my new home to address my bike maintenance needs and seek advice.
Great service and knowledge; friendly and welcoming staff.
Thanks for your help!
Professional, very responsive, and personable.
The employees were very friendly, accommodating and knowledgeable
The staff are extremely helpful and knowledgeable!
Very knowledgeable and pleasant staff.
Staff extremely friendly and helpful - even found me a biking route !
The helpful and smiling staff
Fast and friendly always great advice
Great service - detailed account of what was needed and done.
Always professional, courteous and razor focused on customer satisfaction. Great place for bikes, bike service and all things in between.
Reid
Friendly service and advice.
You are providing a wonderful service to Perth.
I am always greeted when coming into the store and I’m always made to feel like my business and satisfaction matters.
Very friendly staff. Professional service. Reasonable cost for multiple problems with the bike.
Mike
This shop has great service. I purchased my ebike here 3 years ago and just had it in for maintenance. Knowledgable, friendly staff and not as expensive as I would have thought. Worth the drive to Perth.
Excellent service Friendly staff
Prompt reasonably priced repair and very friendly staff
Very helpful and informative staff combined with a great selection of products.
Your staff was very informative and patient. You took time to talk home to old gogers who were just curious and would never be riding any of your high end racing bikes, we’ll all least not this lifetime. Great PR
A great local shop. Very knowledgeable and extremally friendly service. As the only true cycle shop it is a pleasure doing business with a team that works very hard to make buying local a reality.
Friendly knowledgeable staff. Not pushy to make “the sale”. Their approach makes you feel like they Genuinely want you to enjoy cycling.
service is exceptional
Very friendly and helpful staff !!! And our e bike was assembled very quickly and at a good price. Thank you.
Excellent, knowledgeable and friendly service!
Very friendly and fast
Excellent service and friendly knowledgeable staff.
Staff very Knowledgeable and friendly. Very good products at competitive prices.
Adam was very helpful and resourceful in sourcing the replacement part for my bike. It is always a pleasant experience to stop by Heritage Bikes.