based on 985 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Amazing service and not only that, quality of service is top notch! I can’t say anything negative from the purchase to the service of my e-bike..
They are friendly, super knowledgeable. I would recommend HIGHLY to anybody to buy from these people!
Incredible service and quality
Excellent service from honest people.
Knowledgeable, prompt and courteous. Heritage Bikes did an excellent job servicing my bike. I am very pleased with the result.
Doug Brown.
Excellent service and friendly staff, will bring my bike back again when needed
The friendliest service! A great local business!
Fast friendly service- and good work.
Responsive knowledgeable and flexible
Incredibly friendly and prices are reasonable.
Great service.
I was told that I didn't need an expensive tune up, that a basic one would do.
I appreciated the honesty and the cost savings!
I have already recommended Heritage Bikes to two people.
Very nice to deal with.
Friendly, professional and fair
Bike was thoughtfully and thoroughly tuned up!
You guys rock!
Great service and short turn around. Friendly staff
Heritage bikes carry quality products and the staff are very knowledgeable with all of their products. Also the staff are very friendly and hard working people. We would buy from them again any time.
Very good friendly service.
Friendly efficient and affordable service.
Speedy, friendly, expert service at a reasonable price!
Very thorough tune up. Quick service. Friendly staff .
The lights and fender fit well and the curbside service was prompt and friendly. Love your new location!
Fast and super friendly staff. They take the time to explain what needs to be done to your bike :) mine was in for a tune up.
People People People. Great customer service. Work done on bike was excellent. after six years being mothballed it is now running great thanks to Peter. Chris (I think) was very informative when asking about the work to be done.
Very happy and will be relying on Heritage for all my cycle related purchases going forward.
The quick response after leaving a voice message. I wasn't sure what the wait time would be to get my bike in for a tune up. However did not have to wait long at all and my bike was in and out with in a day.
I appreciated the warm friendly atmosphere provided by the staff and willing to take time and answer questions and make suggestions
Easy transaction and pickup. Friendly staff.
Always very friendly and speedy service.
We are lucky to have such a great bike shop in Perth. Pete tuned and trued my 20+ year old Trek 800 so it runs like a dream. He also restored my partner's even older Cannondale, and upgraded it from street to trail. With used parts where possible and new where necessary, the process involved a couple of phone consultations to come up with the best, safest and most economical combination to give this old classic bike a new life. Thanks, Julie and Pete for the great service! We highly recommend Heritage Bikes.
Service was “above and beyond”. My bike was ready ahead of the appointed time. Very professional!
Great service and personal attention.
Very awesome friendly service