based on 985 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Personal service. Friendly. Great deals.
Always someone knowledgeable to talk to, with no hard sell
Personal service, attention paid to my needs, great explanation of work to be done along with cost for the service. The clerk remembered my name when I returned a day later, huge bonus points!!!
Expert advice, friendly service and great products!
Everyone is very friendly and professional. Love our e-bikes.
Staff are super friendly and knowledgeable. Prices are on par with big retailers.
Efficient, knowledgeable and local
The cost of repairs is expensive
I like that you are local and as a result I don't have to go to major centre to get parts and service.
Very professional and helpful in helping me choose the right bike. They spent a lot of time with me and were always available for questions or concerns.
Very pleasant, friendly and relaxed shopping experience.
Friendly and knowledgeable staff
No pressure environment
Competent technicians
Honest advice
friendly service , honest estimate for repairs .
Friendly staff. Nice shop setup.
The staff at Heritage Bikes is superb - friendly, helpful and very knowledgable. They serviced two of our bikes beautifully and sold one of them for us. I had a range of bikes to try out at the shop and I’ve ordered a new electric bike and can’t wait to enjoy it.
Outstanding service -- very friendly, welcoming and helpful!
Great bike accessories and service so nice to have a bike maintenance store this close
Thanks
Great staff.
Local, knowledgeable and very welcoming atmosphere in the store.
Personal attention and enjoyable atmosphere & quality merchandise. Thanks
Knowledgeable, local, an asset to the community, great after-sales follow-up.
Very friendly, knowledgeable and service oriented.
Very satisfied. Thank you.
Helpful, friendly staff, even in busy times. Willing to listen to customer questions and concerns. Very involved with the broader community. Great line of products and services for all cycling levels and interests.
Support
Well equiped shop with area out of traffic to test ride. Very nice and knowledgeable people as well.
The expert knowledge of the products and the needs of the rider.
Local, convenient, knowledgeable and courteous staff. Thank you. Also, the bike was ready when they said it would be.
Personal service
Very happy with products like bike shorts and gloves.
Service provided by Peter and Adam is fast and reliable.
Always happy to recommend to any bikers I know.
Excellent, friendly service!