based on 985 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Grateful for this local gem! Great equipment, knowledgeable, helpful and friendly staff!
By far the most friendly, knowledgeable and accommodating people. Moving to Kingston, I will continue to bring my business here. You all rock!
Very friendly and accomodating.
Very knowledgeable, friendly staff listen are very helpful . No sales pressure and a good sense of humour.
I like the one-on-one approach to sales and Peter’s incredible knowledge about bikes and the brands he Carrie’s.
good bikes, good service
I like everything anout this business. Very friendly, personal and professional.
The work has always been top-notch, and with my recent visit, Bailey, was most helpful in saving me lots of dollars on a new Jersey, and cycling shoes! Thank you very much!!
Have a great day.
Sheila S.
Helpful advice courteous treatment nice people
Excellent friendly service. I would highly recommend this business!
Really friendly service!
Great service !
Great will definitely recommend you
The extensive knowledge of owners and staff.
Friendly vibe. Good service
I appreciated the personal service by the staff.
Their products are quality and the customer service is the best.
Txs
Personal & professional. Very much appreciated all the combined efforts of your staff to meet my needs. You have my business for life.
Prompt service
Wonderful and friendly and knowledgeable staff
No hesitation to recommend them for both sales and service
The staff are incredibly helpful, knowledgeable and friendly.
Very up front and very knowledgeable of products and labour's work.
I will definitely recommend and be back
Wonderful service and helpful and knowledgeable staff
Excellent, friendly, knowledgeable service and advice.
Great service and fair pricing
Helpful and kind
Great service - thanks very much.
Great bikes, service and people!
The staff put you at ease as soon as you walk in the door. Friendly but not pushy. Very knowledgeable but not know it all. Their store is very well stocked with parts and bikes. If you appreciate honesty and expert advice, this store excels at both.
Professional and fast service. No upselling!!
First experience with the shop and it was great. All the staff very friendly and helpful. Brought my bike in for a checkup and we purchased a new bike for my wife and was extremely pleased with the whole process.
Excellent customer service and an obvious passion for bikes and the community.