based on 985 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Pete and Julie have been such a pleasure to work with! The staff always makes you feel so welcomed and I always learn something new when I go in. As a new rider, they have been so helpful and knowledgeable, and have made me feel so comfortable. Always a pleasure to go in, and always have a good laugh! Highly recommend!
Courteous, friendly and competent staff and service. I have used you folks twice and both times I felt like a valued customer even though I was just bringing in a bike for service and repair.
Excellent service! Very knowledgeable, friendly and accommodating as well as reasonably priced service. I would definitely recommend Heritage Bikes and Rentals.
Grateful Senior Woman🙂
Convenient location for us as we live on Rogers Rd. and there is much more space than at former location. Knowledgeable advice and work for bike repair.
Easy curbside pick up and great product.
Thanks
Great service- always friendly and helpful.
Friendly service and knowledgeable
Friendly staff and great prices
supporting local business is important. I could get cheaper products by going to the web or larger centres, but I choose to support local.
Fast and courteous service. Was exactly what I was looking for and didn't have to order from Amazon, which was my goal for shopping local. Wasn't able to use my Virtual Visa Debit to order online, however, debit at time of pick-up worked well.
Yes I would recommend Heritage Bikes to a neighbor or friend. We are pleased with the staff; friendly and prompt service. Hands on service.
For Chuck and myself it is important and gratifying to support a small town community minded business.
Thank-you
Name removed
For the situation that we are in at the present time the turn around for servicing of bicycles has been very good.
The personalized service is second to none.
Great service.
Excellent customer service! Very responsive to emails! Thank you Julie! We have recently moved to the area and this was our first time dealing with Heritage Bikes...it will definitely not be our last! Thank you so much for the quick turn around time on tuning up our bikes!
I love all the products that you sell! The staff is very knowledgable kind polite never tries to upsell! I can’t say enough good things about heritage bikes purse.
The quality of the bikes and service are excellent.
Service was great. All completed in the same day. Staff were very helpful.
Courteous service
Good service, friendly and quick
Your very accommodating and I really like the range of product you have available. Norco and Endura are two of my favourites. Looking forward to a long relationship with the shop!
The Heritage staff were very helpful and friendly. They found me not only one but two tires that I literally could not find anywhere else.
Always there even on a moments notice. Particularly in these stressful COVID times, and during difficult renovation period. Very excellent work also.
Great product info help and sales process.
Attentive, friendly and knowledgeable service and advice, high quality merchandise