based on 985 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service as always
Friendly, knowledgeable, no pressure sales, and lots of customer support as part of the purchase.
It’s not ALL about the bike. It’s about the PEOPLE!
Very friendly, helpful staff.
Very friendly and knowledgeable staff.
We had a great experience buying our first mountain bikes at Heritage Bikes! Staff was super friendly and very knowledgeable. Lots of selection and options to customize your bike! Thanks again guys!
The team at Heritage Bikes was so friendly and worked fast to repair my tire after a puncture. Plus, the repair and parts were totally reasonably priced. Great local shop with welcoming owners and team members!
Friendly expert service on problematic ebike repairs, with a quick turnaround time.
Paul McKay
President
TRUE GRID POWER INC.
Very quick and able service. Very friendly.
You are friendly and get my bike fixed quickly!!!!
Friendly knowledgeable staff. Quick service
Always willing to go the extra mile to help.
Experienced staff willing to help you with any questions
This is a local professional and friendly bike shop. Its team are always helpful and willing to spend the time talking about issues or products. I have been very impressed with this shop and hope more people in the Perth area will shop local and support a valuable asset to our community.
Start by being a bit less condescending
All staff are friendly, efficient and knowledgeable.
Professional, knowledgeable, helpful. Thank you!
Scott
Great and timely service!
The staff at Heritage Bikes take the time to make you feel like an individual. Before working on your bike, they run you through the diagnostics, let you know what they see as issues, and offer you a variety of next steps. Now back on the road, my old bike rides with new life. Thanks everyone!
Friendly atmosphere
Good service
Very through and friendly service. Staff are knowledgeable and will let you know about products and services that fit what you need. Never feel pressured. Keep up the awesome work!
Very fast and professional service. Money value was good also.
Friendly,knowledgeable
Always friendly service!
Excellent, knowledgeable, helpful and friendly staff.
Competitive prices
The staff are very knowledgeable and helpful. My bike was repaired and back to me in under 24 hours!! I was pleasantly surprised at how the small adjustments made a great improvement.
Very friendly and knowledgeable team. Will return for sure when in the area.
Local bike shop. Knowledgeable. Great people. Quality stuff.
Awesome shop
Great service
Friendly, always giving good information about biking!