based on 985 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very kind service from all members of staff, good variety of products, happy to support local.
Everyone here is polite, friendly and knowledgeable. Always a good experience here.
Everyone was so friendly and cost so reasonable
Terry
Customer service fantastic
Warm and patient and informed service!
Very knowledgeable staff and high quality products.
Knowledgeable & wonderful customer service.
Knowledgeable, helpful and friendly.
Quality products and expert advice.
We recently purchased two electric bikes and the attention to every detail during delivery was excellent. In fact, In spite of supply chain challenges along the way, the entire purchase process has been very satisfying. We highly recommend Heritage Bikes and Rentals.
Reid and Christine
Such personal service! Bailey was exceptional ensuring our needs were met, even staying late to help us load our bikes onto our tricky bike rack.
It’s a bit of a drive for us but always worth the trip.
Staff are always friendly and helpful.
Love having this bike shop in our town - not only do they have great products - they also provide incredibly helpful and skilled service and are knowledgeable and friendly professionals. We always feel they are providing us the best advice and are not “pushing” profit, but genuinely suggesting the products that fit our families needs!
The knowledge and friendly service that is provided by all the people that work there.
I am impressed with the friendly, enthusiastic and knowledgeable service. I didn't feel rushed, even when the shop was quite busy.
outstanding service, answered all our questions
Knowledgeable pleasant people taking time to explain to this beginner. Good stock.
Staff is friendly, helpful and kind!
Everything! I like that it is locally owned. I like the smiles when I come inside the door. I like the knowledge that every single one of their employees have. I like the service that is done in a timely manner. I like the quality product that they sell and stand behind., I sing their praises to everybody I know looking to buy a bike.
Nice showroom.
Warm friendly people serving me!
Great job on my bike.
Excellent customer service!
If you don't have it in stock, you'll get it.
Staff are super knowledgeable about gear, always great recommendations.
It's fun to visit the store.
Personalized and very helpful staff! Very happy to support a local business!
Fast, friendly and very knowledgeable
Good product,great after service!!
Individual services
I like the knowledgeable and friendly staff. They know my name! And I like that they also service my skis.
Great prompt, friendly service. You seem to go over and above what is required!
Everything!
Thanks again for the great service
For all your Viking needs, I would highly recommend Heritage Bikes-
Staff is awesome - great service -