based on 985 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Competent, pleasant service.
Great service
Very friendly and hospitable atmosphere
Will definitely go back there with any and all bike needs in the future
Wonderful owners and staff!!
Very helpful and knowledgeable staff. Very thorough orientation to new bike. great service
Everything’s
Friendly and knowledgeable :)
My bike works like it's almost new! Maybe a few more tweaks and it will be as good as it was 10 years ago!
Friendly, courteous, knowledgeable and quick service. I would recommend this company.
Knowledgeable, welcoming and friendly staff
fast and very friendly service
Friendly knowledgeable staff who took the time to make sure I was able to ride my bike and feel somewhat comfortable with the addition of adult training wheels. Would definitely go back and would recommend Heritage bikes in Perth, ON to others.
Friendly, timely, informative
Very knowledgeable and friendly staff willing to find parts to keep your ride rolling.
CourteouspPersonal attention, technical knowledge, speedy turn around time and reasonable pricing.
Worked on the small problem right away.
Honest❤
We just needed a new tire for my kids bike and the staff went out of their way to find a great used tire, and quickly changed the tire and tube. All the while, chatting with my kids! Great service!
Professional and Personable! You do great work!
Courteous service
They were very easy to deal with. Very knowledgeable and helpful. We would recommend Heritage Bikes to anyone wanting to explore the Perth area. We are planning another trip in the Fall and will be renting from them again
Melissa & Shayne Antoski
Prompt service
Courteous and friendly staff
Quality tepairs
Very friendly and professional staff! A big thank you to Pete!!!
Expert advice, friendly service , no pressure or pushy sales,. Relaxed atmosphere
Thank you for your help
Heritage Bikes has a great selection of bikes and accessories with knowledgeable staff. They were helpful and personable to me. I brought my e-bike in for a tune up and felt like it was left in great hands. I highly recommend all the staff. We are very fortunate to have such a qualified bike shop in Perth. Easy access with lots of parking.
Personable staff, good advice, prompt service, the repair fixed the problem.
Only one experience so far but quite satisfied with the friendly attention and explanations. This was for a tune-up and tire change.
Your staff is very conscientious and friendly. Your products are high quality. Your business is an asset to the community.
Quality products and Quality staff/owners.
My first visit was a very good experience. Staff were very business-like. I liked that they assessed what had to be tuned up on my bike and gave me an estimate as to what it would cost.
Heritage Bikes is such a pleasure to do business with. Whether you are repairing an ‘on-it’s-last-legs’ bike or looking to level up and purchase your next great bike (or your child’s next great bike), their team is knowledgeable, passionate and personable and will take the time to understand your situation and your desired outcome. In a fast-paced world it is such a pleasure to step into their bike shop, catch your breath, and feel valued as a customer. Julie, Pete, Brent and the rest of the team certainly have a good thing going, and their pride of entrepreneurship shines through.
Incredibly helpful, knowledgeable and friendly staff who were willing to laugh at any jokes I made even after I had paid them! Usually that only happens before payment!
In all seriousness I will be going to Heritage Bikes again for any cycling service I need. They were quick and professional on top of everything else one could ask for.
The staff was not only very welcoming and friendly , but also very helpful in explaining products and services.
Friendly staff, high quality equipment, good location. I like the new shop!