based on 985 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast professional service. KNOWLEDGABLE PERSONNEL
Great service and AMAZING friendly/helpful staff
Thanks again for getting me on the road again smoothly and professionally. I’m always plugging your store.
Prompt, courteous service !
Knowledgeable staff, efficient, quick
Excellent service and work quality was completed very quickly. Well done!
Loved that Julie is a real person, who treated us like real people, and took the time to answer all of our questions! The entire experience was great, the bike we ended up getting our daughter is great, and I love that we have such a great local bike shop to support!
Great selection, friendly helpful staff. They even steered us toward some great bike trails we didn't know existed in the area. We are lucky to have them close by!
Love the bike and the personal, knowledgeable information on the bike and accessories.
Ive named the bike the Hulk
I love everything about Heritage Bikes :)
Your shop had all the items I needed for my bike repair and more. This for the advice and friendly service. If your tours are as friendly as your service I look forward to doing a bike tour with your group as soon as things open up.
Twice my bike has been disabled and you have successfully got me in for service and back out riding more quickly than expected.
Fast service.
Very friendly and personable.
Have already recommended a friend.
Friendly
Knowledgeable
Competent and competitive pricing
Efficient service
Friendly, good service and quick, knowledgeable.
Amazing work done to my bike here, and great prices. Super lovely staff who really helped me get what I was hoping for out of my bicycle. Highly recommend!
Super friendly, accommodating, professional and the work done is excellent. I freakin' love Heritage Bikes!
I liked the interaction I had with Bridget- I honestly felt like she had my back, and legit wanted to help!
Small town shops are always the best ! Plus owners and staff are super friendly and helpful . Thanks
Super friendly people, and very helpful personalized service!
Great service, friendly, intersting products!
Great staff, wonderful people and truly want to help!!
Service repair was scheduled and done on time. Very reasonable price. I did not know that you had moved so stopped at downtown location first and too early for gillato!
The service is nothing short of exceptional. From the initial phone call, to the advice, the pick up and personal service. These people really want you to like your bike and be comfortable with it. Merci!
Prompt and friendly response to my request for a gift certificate.
Great communication
You guys are the friendliest abd most knowledgeable
Knowledgeable friendly, staff. Range of choices available- including High end products.
Everything. Have already mentioned you more than once in my blog. Thanks for the great service.
Amazing customer service and wonderfully friendly staff. They really always go the extra mile to make sure that everything is taken care of well. Whenever I go into the shop I feel like an old friend. Thanks so much Heritage Bikes!!