based on 985 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly. Knowledgeable. Very welcoming environment to shop at. Always take the time to explain the work they’ve done or the unique details about your purchase.
I was super happy with my bike purchase and the great service that I received from Heritage Bikes and Rentals.
Great products, service and advice.
Knowledgeable, friendly staff!! The best customer service ever! You guys answer all my questions and take your time explaining things to a novice! I’m so happy you are also offering ski waxing now, even for those of us who thought ‘waxless’ cross country skis really meant no need to was ever!😂
Prompt, fair and quality service.
Bike service is excellent and performed quickly and efficiently
Great service and impressive bikes
for sale.
Excellent, friendly service with knowledgable staff and lots of variety of quality products in the store.
I always feel welcome and staff is friendly and willing to help. I've had only good experiences at Heritage Bikes.
The service is top notch and you feel like a true valued customer
Fast friendly service, at affordable prices. The shop is always neat and tidy filled with quantity products. Great for biking stuff.
Fantastic staff! Great atmosphere and excellent choice of products.
Staff is friendly and informative!!
Product knowledge and personal service above and beyond
Friendly staff and quality!!
The knowledge and enthusiasm shared by the people at Heritage Bikes, about both the products and cycling, was refreshing and reassuring. Particularly for someone such as myself who is new to cycling.
I have been biking in France, Central Park in New York, Yorkshire, Innsbruck Austria and other places over the last month courtesy of Swift and the Wahoo trainer from Heritage, This has been fun and stiff competition for a senior.
The folks at Heritage rebuilt a 12 year old Cervelo S3 and supplied all the parts for the trainer. The set-up went well and the trainer has worked flawlessly since. (Good thing it did because I could not have fixed it)
Currently doing 50km a day and would be happy to ride with you, I am currently riding from 0Phone number removed daily.
This is a good bike shop and their work is excellent.
Great service every time we go. All of our purchases have been too quality at an affordable price. Have already sent friends in.
The people at Heritage Bikes are very friendly, and informative. They value their customers which is evidenced by how hard they work to ensure a good customer experience / journey.
Excellent friendly service, bike is like new.
Great people, overall good experience.
Wonderful people at Heritage Cycle ! They are riders who really know their stuff, and they took the time to show me everything I needed to know about my new ride ! The entire process was a pleasure. Thank you, First name removed.
Having a couple of vintage road bikes, I usually ask very odd/old-parts-related questions when I shop. Everyone at Heritage Bikes was super friendly and patient, and very knowledgeable! Highly recommended if you are shopping for bike, parts and bike accessories.
Good communication, excellent selection
Sounds like a cliché but truly fast friendly service!
The people at Heritage Bikes are super-helpful and friendly. They are always happy to order something in and will give you a realistic estimate of when it should arrive.
Personable, knowledgeable, and great communication.
The people and the prompt service.
Honest, friendly, knowledgeable, accommodating, and just an all around great experience.
I have purchased three bikes from Heritage. The product is outstanding only to be outshone by the commitment to excellence in customer service. Recommended without hesitation. Supporting this business is a venture well worth undertaking.
Friendly service, good quality work performed and Honest. . Peter and Julie are great to deal with.