Customer Testimonials

Love the team. Friendly, knowledgeable and fast!

Knowledgeable, friendly staff. They met me where I am in terms of experience, budget. A very happy vibe here!

Engaging employees

The experience was great, start to finish. The bike I wanted to test ride was ready when I got there, I was given good directions of the area for test riding, and bike adjustments were made quickly for my test. I decided to buy, accessories were offered without pressure, a tubeless upgrade was completed quickly, and I was on my way.

Helpful staff found exactly what we needed!

The staff at the shop is always friendly and helpful. I like that if they don’t know something, they will get back to me with the answer.

I worked in the industry for over a decade and still keep up with tech, products and trends. People making up an answer I know is wrong doesn’t sit well with me.

The staff at Freewheel doesn’t make things up. They do their homework. I appreciate that.

Kind people who know what they are doing.

The Staff have been helpful every step of the way and always remembered me. They have great knowledge on bikes. Anything I ever needed fixed or upgraded, they helped immensely. I’ve been to other shops before but I always made Freewheel my priority. Thank you Freewheel Bikes !

The staff is nice and treat people like humans. No bad bike snob attitudes observed.

Great mechanic

Very helpful, honest, well informed staff.

In stock. Responsive. Delivered quickly.

They tuned up the bike in a few days and it is running smoothly awaiting true Spring!!

Service!

Friendly, helpful and educational staff!

Friendly staff

Good knowledgeable people

Great selection and very friendly!

I go to Freewheel for the service on my full suspension mountain bike. I like my bike to be clean, shift great and not have any creaks. I used to go to the Roseville location which closed, so I travel to the St. Paul location now. I normally do a beginning of season service to get everything clean and tightened to spec. I had to bring it back after a crash last season to get the shifting perfect again, they got it done in a day, hopefully I won't need to do that this year. It always comes back clean and riding great from Freewheel, I highly recommend.

Went there once this past week for the first time. And I was very impressed with the customer service. Bought a cover for the saddle on my new ebike, and the worker was kind enough to put the cover on the saddle for me.

My bike was involved in a crash. Noah did a thorough inspection of my bike. Two days later the repairs were done and the bike rides like new again. I highly recommend them.

Freewheel has been my choice of a bike shop for about forty-five years. There are many reasons for this but let's just leave it with my belief that the staff at Freewheel is serious about bicycling and wants the customer to have the most positive experience possible when shopping for the right bike and then experiencing the joy of riding that bike.

Great people, always professional and courteous. Know their products well. Great follow through.

I went in to Freewheel Bike Grand Ave. to ask about e-bikes. Kaye was friendly and knowledgeable in answering my questions. On of my questions was about safety and she made several suggestions for increasing visibility, including a high visibility helmet and small rear view mirror. I look forward to returning for a test ride on an e-bike.

Employees are great and very friendly. Bought a bike cargo rack and they quickly installed it for me

Great service always!

Great Customer Service. Staff was very friendly and helpful. Charged me for what was only needed to be done and nothing extra! I would so recommend this bike shop.

I love this bike shop

I brought my bicycle for a tune-up on Sunday and Cody quickly checked the bike and told me a Level One tune-up was probably all it needed. In a matter of a few housr I got the message the work was completed. I'm pleased with the work, the cost, and the quick turn around.

The worker at the desk was kind, knowledgeable, and helpful. I really appreciated his friendliness and help.