Customer Testimonials

Thanks for giving me attention as soon as I walked in the door.

My bike was repaired quickly and effectively at Freewheel Bike on Grand! The new tires make such a difference! I worked with two different employees who were both knowledgeable and pleasant.

Friendly, helpful staff.

Friendly service and staff, willing to take the extra step to answer my questions

Very helpful, friendly and knowledgeable staff.

Personal. Store manager was very knowledgeable and has a wealth of experience. Service mechanic was very helpful and took care of me right away.

Personalized service, staff who really listen, and give great spot on advice. I feel well supported.

It's really the staff - everyone is professional and just nice, no snobbery. I've gotten a lot of help wrangling tough stuff (mostly tubeless fatbike problems) with quick turnarounds and always friendly interactions.

Friendly and knowledgeable staff. Very quick turnaround on services.

Very friendly

Friendly and knowledgeable service!

The staff were helpful, friendly and informative.

Very helpful staff, went out of their way to help us with a bike rack when we were from out of town and needed a replacement. Thank you.

Aaron was very helpful and pleasant to work with. Looking forward to many hours on my new ride!

Excellent prompt service. Knowledgeable staff.

Helpful, informative staff. Problem-solvers. Share info about products and offer suggestions based on the customers needs.

It's always a pleasure to shop in a Freewheel store where the staff are friendly and knowledgeable.

very knowlegeable individual who took a good amount of time to figure out a solution to a difficult problem with an unusual bike rack configuration. One of the best shopping experiences I've had in a long time,

Aaron was extremely knowledgeable

Friendly, helpful

People there are knowledgeable!

Honest, experienced evaluation and recommendations.

Thanks!

The product was in stock, friendly staff

Very fast

Grateful to have a bike shop in the neighborhood with great technicians and a good selection of parts and gear.

Very helpful.

Laid back competent service. People treat you nicely and don’t judge

The staff were very helpful and were able to perform some work that no other shop in the area could (threading an old fork steerer).

Thanks!

This location of Freewheel makes me like I did inside Granite City Schwinn in Saint Cloud growing up where I purchased my first new bike (a Trek 420). They are so friendly and helpful and knowledgeable. Turns out the person who I purchased my second-ever brand new bike from at this location, also a Trek (Domani), had actually WORKED at Granite City Schwinn while attending college in Saint Cloud! What are the chances? Yesterday I purchased a new helmet from there for my son and he loves it.

Dan Sullivan