Customer Testimonials

Kay provided fantastic service, patiently educating us on mountain bikes and guiding us to purchase an amazing bike for my son.

Really fast turnaround for the repair! Upfront about cost on the materials need for repair. Very friendly service.

Customer service was amazing! Kind, information and patient!!

Everyone at Grand Ave is helpful and knowledgeable. Aaron always gives exemplary service and goes above and beyond.

aaron was awesome - bought a new bike and enjoying it all, super smooth

We come from out of town and they are always helpful and get our work done in a day.

Friendly knowledgeable staff

All the employees are friendly and eager to assist. They got my locked bike lock off of my bike and helped me mount a new lock. Will go back for all my biking needs!

Great customer service quality products and what they don't have they can order it for you and give it to you in reasonablel time.

I like the friendly people.

So willing to fix my tubeless tire quickly!

Top of the line products and outstanding staff won this hard-to-please customer over. I will be shopping here again.

Reasonable pricing, and quicker than anticipated delivery of product!

the selection

A friendly, knowledgable staff that didn't feel pushy, but was incredibly helpful

Freewheel in Saint Paul has a top-notch team who are efficient, friendly, and knowledgeable. What more could one want? We live in Minneapolis, but we always drive over to this store for our service and bike purchases.

Knowledgable staff, great service. I bought a new bike tnere recently and have taken other bikes in for service several times. Always a good experience.

The people were very helpful and nice. I am very satisfied with the work that was done on my bike.

Friendly, smart associates that take their time and love their bikes.

I have been buying from Freewheel for over 30 years and consider you the top bicycle and bicycle part supply of all. I was however disappointed that you were unable to provide any kind of anti seize compound in your offering upon my latest visit. This is an essential item when assembling elements that ride low by the road and accumilate salt during winter riding. I once had a bike die because the spent bottom bracket cartridge could not be removed.

Easy to work with and good quality

The people working there are some of the nicest people around.

The service is fantastic! The manager at the St.Paul location is wonderful, kind and very smart. I'm always grateful for the help and great attitudes!

100 percent because of the staff. Very helpful and willing to work with us.

Very friendly and helpful service.

Competent, friendly, complete work in reasonable time.

Always great service. Discount program is a great deal.

The products you offer are almost always the ones I want to buy. Your staff are always helpful and very knowledgeable and fun to work with. I think the store is well managed and when I have had appointments for bike repair, you have an orderly, efficient process to get the work done.

Knowledgeable staff who always make you feel welcome.

Everything is great! Service, products and pricing are awesome.