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Customer Testimonials
I was very happy with your customer service and that you had the part I needed in stock.
Knowledgeable staff who never make you feel less than. Respectful and not condescending.
Friendly and knowledgeable staff
Noah has the biggest help for my mountain bike The last two years I have upgraded every component possible. He has been the mechanic and has recommended great parts. Give that man a raise. $$$. Overall Freewheel on grand has been awesome experience
Prompt shipping and courteous customer service for online orders.
Staff were great.
Great, friendly, knowledgeable staff.
Promt service and friendly staff who answered all my questions.
Good product line. Staff member knew his stuff. Convenient location.
knowledgeable staff who will help locate product ifnot in the store.
Helpful, knowledgeable staff!
I like that you picked up my bike, serviced it, and delivered it back (Kaye’s condo) !
The folks at Freewheel on Grand have been knowledgable, kind, and professional in each instance when I ventured in. I bought my bike at this location, and have made many purchases based on their recommendation. Their expertise has never failed me.
Knowledgeable staff and parts inventory.
Just what I ordered plus they had some other parts I needed for spring tuneup.
Knowledgeable staff and good products. I have been a customer since Freewheel was a co-op on the West Bank.
Knowledgeable staff. Connected to QBP. Customer retention program.
Very helpful anddfriendly staff
The staff is always super helpful and attentive.
Everyone was very nice and very easy to work with. Thankyou for the amazing bike
Staff are always friendly and helpful
You always have what I need and you have always given me your personal attention.
Brian Grittner, Little Canada, MN
Fast, professional service. Did just what I needed. Took great care of my bike.
Great customer service! I called Freewheel recently to schedule work done on my bike and was able to bring my bike in same day (an hour or so after I called) to have the work completed. I used to go to the Freewheel on West bank in Mpls, but it closed a couple of years ago. All of my bicycle repairs for my bike have been handled wonderfully and quickly by service team. I will recommend Freewheel on Grand Ave. in St. Paul to friends and family.
Great customer service! Kaye was incredibly helpful and gave thoughtful feedback when helping me select my first road bike. I greatly enjoyed my shopping experience at Freewheel. This is the first time I’ve purchased from Freewheel. I was previously an Erik’s bikes customer but I plan on shopping Freewheel moving forward.
Friendly and knowledgeable staff. This is my go to bike shop.
Close to home. Good products and service. Reasonable prices on repairs and maint.
They had what I needed and were friendly and helpful from the start!
Friendly staff. Good selection.
Staff is smart, kind, and eager to help. Love how easy it is to order items if they aren't in stock. Really get the vibe that all kinds of cyclists and prospective cyclists are welcome - cheers.