Customer Testimonials

Friendly, extremely competent service, in a very timely manner. Everything was done exactly as promised at a reasonable price. This is true if every visit to the store and with every transaction. Tom Findlay, Saint Paul

The staff has always been extra helpful. The good service is appreciated.

I got a bike tune up. At both drop off and pickup the employees were friendly and knowledgeable. My bike is looking ready for lots of summer rides!

I appreciate the personal attention to my bike purchasing needs. The communication about items on order and their arrival has been excellent, and it seems that any concerns about bike mechanics or functionality will be addressed and not ignored.

Knowledgeable staff, did not try to upsell me when I brought in a wheel for spoke repair.

Staff are very knowledgeable, helpful and kind. Aaron and Kaye assisted me while I was researching and purchasing my bike. They made the process enjoyably which I appreciated.

Prompt, friendly, competent service. Got my bike in for a tune-up and had it ready right on schedul. It's great to have FreeWheel in my neighborhood.

Quick turnaround- high quality work

Expert technicians and professional staff.

Was able to special order a tire quickly

Amazing service!! Top shelf gear!!!

Extremely knowledgeable and personable staff.

Very friendly and professional, bike was assembled perfectly and was finished a day early. Thanks!

Always a great visit, love seeing the Salsa offerings.

Cody is fantastic! He is knowledgeable, skilled, always friendly, and passionate about bikes and riding.

Flexible, friendly, skilled staff. A pleasure to work with them

Tune-up was fantastic, bike is running great. Great service and answered all questions.

Knowledgeable and friendly staff. Accommodating when asked to test ride several bikes and were willing to order a different bike that I eventually ended up buying. I had previously bought from Free Wheel and was pleased with that purchase.

Knowledgeable helpful and friendly staff

Helpful and detailed explanations of maintaining my tubeless set-up on the bike I bought there.

I love the sales people, knowledgable and not stuffy.

Freewheel has become more than just a bike shop for me, Freewheel is a partner in my cycling journey. I first entered a Freewheel store in 2022 with almost no knowledge about bikes at all and over the last 2 years I have not only learned a lot about bikes, but I have also had my interest in bikes turn into a passion for cycling. I attribute this to the clear passion all the employees have about cycling, it’s very contagious. 11/10, will continue to recommend.

Exceptional service and attention to detail.

Excellent service. Timely.

The staff was great and really friendly. Appreciated the price and speed of service as well.

Everyone was knowledgeable and extremely helpful. Great shop! I’ll be back.

Very knowledgeable employees and always willing to help answer any questions.

I’ve had you all service my bike a few times, and you’re always efficient, transparent, and reasonable.

Customer service and full knowledge of your bikes.

Very good customer service. Thank you