Customer Testimonials

Have had great service

You did a great job. Thank you.

Just great service today..

The sales person was super knowledgeable and helped me find a bike that I absolutely love.

Kaye was super helpful in getting me back on the road after 10+ years of not owning/riding a bike. She listened to what I asked for and at no point tried to upsell me. I didn’t have to settle for anything and walked out with a bike (and helmet!!!) that I absolutely love. Cheers to Grand Ave Freewheel!

Knowledge, friendly people who make time for you.

The staff was very helpful and friendly. I just moved here and couldn’t pick up my bikes immediately. They were very accommodating.

Service tech Noah was soo extremely helpful. He was pleasant and very quick. Recommended products, for my use and care of my bike. I would come Back because of Noah.

I have 4 bikes I bring in for repair. The mechanics at Freewheel have done an excellent job not only keeping them on the road, but having them ride like new.
I have a part coming from the Orbea factory in Spain. It's taking a while to get to the store, so I've been checking on it once a week. The mechanics have been more than helpful in updating me with the progress of the order by giving me a call, before I stop in the store. Also, kudos to the Freewheel mechanics for pushing through to get the warranty on this part, mostly when I didn't even inquire about it on my own.

Reliable service, friendly staff, great store.

Knowledgeable, capable, and friendly staff.

Very helpful customer service and bike service. Very knowledgeable and great to work with.

Friendly and knowledgeable staff, reliable equipment!

I am a big Trek and Specialized rider. Always follow those brands.

Knowledgeable, fast, and friendly service from Aaron, Noah, and Kay. Qualities that are much harder to find at bike shops than it should be. Keep it up! I’ll definitely be back…

Very informative and courteous staff

Very nice people. Very helpful.

All the staff I dealt with were very friendly and helpful. The service is fast and everything was explained very well. I feel they do an excellent job.

Friendly, knowledgeable salespeople -- Aaron and Michaela (sp?) helped me find a stepthrough bike (Trek Verve 2) and figure out how to put it on my rack. I appreciate that service at 100 hr and at 1 year is included. I found the accessories to be kind of pricey.

In stock

Friendly, knowledgeable staff, good quality products.

Very friendly and helpful staff. Provide great advice, don't try to sell you things you don't need, and are easy to talk to - even if you are not an expert cyclist of mechanic!!!

Friendly, extremely competent service, in a very timely manner. Everything was done exactly as promised at a reasonable price. This is true if every visit to the store and with every transaction. Tom Findlay, Saint Paul

The staff has always been extra helpful. The good service is appreciated.

I got a bike tune up. At both drop off and pickup the employees were friendly and knowledgeable. My bike is looking ready for lots of summer rides!

I appreciate the personal attention to my bike purchasing needs. The communication about items on order and their arrival has been excellent, and it seems that any concerns about bike mechanics or functionality will be addressed and not ignored.

Knowledgeable staff, did not try to upsell me when I brought in a wheel for spoke repair.

Staff are very knowledgeable, helpful and kind. Aaron and Kaye assisted me while I was researching and purchasing my bike. They made the process enjoyably which I appreciated.

Prompt, friendly, competent service. Got my bike in for a tune-up and had it ready right on schedul. It's great to have FreeWheel in my neighborhood.

Quick turnaround- high quality work