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based on 8893 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
He did a very good job. Protected all the corners in the house. Wiped down the hallway and stairs for water. Will recommend to friends and family.
Very friendly. Did an awesome job. The carpets are like new.
Just moved into a home that's a little older and we wanted to make sure that the vents were clean and fresh for the start of our next chapter, and Ryan K was excellent! He went over what the process would be before he started and was just very friendly the whole time. I love that corner protectors are used through the house as just had our walls done.
Your guy did a great job, it feels so clean! Thanks for the great job!
The carpets and ducts were cleaned well. The technician was knowledgeable and prompt.
Efficient, thorough and professional are words to describe my experience with Zerorex. I’m very pleased with my recent service.
I would like to say that your technician Nicholas was very professional and very polite... He did a great job it looks great.
Thank You,
Barbara Tonning
Customer service!
I have been using Zerorez for like 5 years. I have had the Best customer service and very happy with the way my carpets look!
You were just here Saturday morning and Very happy!!
I loved that days before my appointment I received text messages asking exactly what I was wanting to accomplish with the carpet cleaning. We had a pet urine stain that we tried to get out ourself at no luck. Zerorez did an amazing job, all stains and sell are completely gone! Carpets dry within 5 hours! Would use them again!
The technician was very informative and was able to show us video of how bad of an issue we had in the vents of our new home. He cleaned it all super well and sanitized them as well. Very professional and friendly. He deserves some kudos.
Super friendly service!
They did an incredibly thorough cleaning on all of the pet stains in the house. I would highly recommend Zerorez!
Jordan the young man that came to clean our carpets really did a great job. His customer service and knowledge was appreciated!
Didn't move our couch. Just went around it and it was on people movers so it was easy to move.
Love Zerorez! They are always so friendly and take care of everything we need cleaned!
Fast and efficient.
Everything~ I was so impressed with the professionalism! Our carpets have never looked better! Ryan did an incredible job! He went over some of the treatments we could do in some problem areas and was able to take care of them and a few other areas that we added on.Very reasonable and affordable! Would highly recommend!
The technician work efficiently and tried to remove stains. The drying time was acceptable.
we'd use Zerorez again.
The smell wasn’t very strong and it was fast. and turned out wonderful! Very clean!
It works great. Service is awesome.
That they are naturally based.
It was great. Carpet cleaner was on time and very thorough.
Quick to schedule and friendly customer service rep
Technician was very professional and Nick did a great job..
I would not recommend this company. It looked the exact same. I had to go buy a carpet cleaner hours afterwards to do it myself. I was able to get spots out, but this is why I hired as I did not want to do it myself. This ended up costing double plus time.
Hi Lisa! I apologize you weren't satisfied with our cleaning. We will be in touch with you to see what we can do for you to make it right.
Loved the way the house looked when they were done.
Will not use you again!
The Zerorez is dedicated to providing superior products and services to our customers and we take it seriously when our service does not meet or exceed expectations. Please know Zerorez offers a 30 day Satisfaction Guarantee and will come back to your home free of charge to re-service any areas you are not completely satisfied with. We will be in touch with you shortly to see if we can find a resolution for you.

Was very happy with the clean carpet ! This is the second time I have used you and will continue when I need another clean carpet. Gordon has a very nice person and if I had a question would gladly answer. Thank You Carol Cornell