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based on 8938 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Love Zerorez! They are always so friendly and take care of everything we need cleaned!
Fast and efficient.
Everything~ I was so impressed with the professionalism! Our carpets have never looked better! Ryan did an incredible job! He went over some of the treatments we could do in some problem areas and was able to take care of them and a few other areas that we added on.Very reasonable and affordable! Would highly recommend!
The technician work efficiently and tried to remove stains. The drying time was acceptable.
we'd use Zerorez again.
The smell wasn’t very strong and it was fast. and turned out wonderful! Very clean!
It works great. Service is awesome.
That they are naturally based.
It was great. Carpet cleaner was on time and very thorough.
Quick to schedule and friendly customer service rep
Technician was very professional and Nick did a great job..
I would not recommend this company. It looked the exact same. I had to go buy a carpet cleaner hours afterwards to do it myself. I was able to get spots out, but this is why I hired as I did not want to do it myself. This ended up costing double plus time.
Hi Lisa! I apologize you weren't satisfied with our cleaning. We will be in touch with you to see what we can do for you to make it right.
Loved the way the house looked when they were done.
Will not use you again!
The Zerorez is dedicated to providing superior products and services to our customers and we take it seriously when our service does not meet or exceed expectations. Please know Zerorez offers a 30 day Satisfaction Guarantee and will come back to your home free of charge to re-service any areas you are not completely satisfied with. We will be in touch with you shortly to see if we can find a resolution for you.
Showed up early, had documents from the last time they cleaned the carpets and offered a huge discount.
Your carpet tech Branden was great. Explained every bit of what he was doing. Carpet cleaning made the carpet so clean and smell so much better.
Services are awesome
Kind friendly service. Excellent work
I have had another area rug cleaned before from you, with better results. This time the edges of the rug are rippled. She said they would flatten out but they have not. The edges color is inconsistent and looks like in places it did not get sprayed or cleaned. The rug is not old less than a year, gets vacuumed every other day and has been in storage for the last two months. She did a fabulous job getting two spots from my cat off the carpet though!
I'VE USED YOU GUY'S SEVERAL TIMES FOR HOME AND BUSINESS. VERY PROFESIONAL
They were able to remove many spots from my white carpet in my service representative was very pleasant and very helpful and very informative
Reliable
We had our air ducts cleaned annd carpets cleaned. Technician was very friendly and answered all my questions. Was happy with services performed. Only thing that we had an issue with was a misunderstanding on pricing after adding services after original quote was given. Was very happy with how the office handled the situation. Would recommend to family and friends.
Customer Service was easy to work with. And the carpets look great. Thanks
Caleb was great!
Cleaning
The service person made sure the job was done and we were serviced professionally and timely.
Thank you
Our tech was beyond great. He was super personable and did a fantastic job. I’m just super happy with the service!
Super job!! Efficient, clean, did everything we asked. Will definitely use again. Excellent
Didn't move our couch. Just went around it and it was on people movers so it was easy to move.