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based on 8271 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your technicians do a great job, on time and professional. Thank you.
Quick, professional and courteous
Easy Peasy
Good service, explained the process and reasons behind it. Thank you.
I thoroughly appreciated the communication regarding the times of arrival. I would of gave a 10 but when I came home after work I found a lot of residue and a mess left on my hardwood floors from the cleaning products and/or water mix used to clean my upholstery. Luckily my husband was able to wash away the residue without damaging our floors. I do understand your company uses green cleaning agents that I’m very thankful for, but maybe your representatives that come out to clean can either use plastic on the floor under the upholstery cleaned to avoid any spills/leaks of product onto the floor
Gordon was a very personable and professional worker. He worked very hard and did a fantastic job. I have always had very good peoe come from zeroez and that is why I always come back
They are very thorough and made my carpets look new again!
Quick, quality, and friendly
It seems to me that cleaning our carpets made the stains stand out more. Not sure why that would be.
Excellent work!
Great technician. Polite, personable and very conscientious. Great value for the price.
Professional fast and friendly service.
Our Zerorez Guy was very polite patient and Easy to work with, He did a great job cleaning our carpets and removing stains made by our 3 children in the house. I am very happy with my clean carpets.
The young man that did our carpet was very good and did an outstanding job.
What I like the best was Jeremy from Zerorez Tri- Cities. He was a friendly, knowledgeable Technician that knew what he was doing and did the job in a timely fashion. The Zerorez product seemEd to be very good. The job was well done and looks really good I would highly recommend them.
All
Great customer service and amazing job on our carpets and rug
I was very pleased with Zerorez! Their employee was prompt in arriving, very pleasant and ready to get to work. He did a great job. Will recommend Zerorez to friends and family.
Your technicians are well trained and with your procedures our carpets are not soaked.
Great Results
Did a good job!
Alex, the technician who cleaned our carpet, did an outstanding job. She was quick, thorough, and professional. She explained the process before she began and assured that we were satisfied with her work when she completed the job. I have used Zerorez twice since I purchased my home and both times have been 100% satisfied with their work.
We were very pleased with the job Qugley did on our carpets. We will be using you again and will tell people about your service.
My carpets always come out clean and the guys are always pleasant and professional.
Good job yesterday and two brothers were excellent. Thanks!
The rug and chairs still look dirty.
It took a day and a half for rug to fully dry.
I would like them to be rewashed.
Clean rugs and your employee was so nice, and very professional. I will ask for him again.
Jeremy was very polite and did a great job on our carpets.
Very thorough cleaning. Cleaner went over everything with multiple devices and processes.
First time using you and I was happy. Carpets dried faster and feel and look better