Zerorez Tri-Cities
801 S. Steptoe Street
Kennewick
WA 99336
United States

Average rating: 9.2 out of 10 based on 8935 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 8, 2014 — Rated 10 out of 10 by H.T. Zerorez Tri-Cities
What do you like about our products and services?

The tech was extremely informative and did an amazing job. My carpet looks like new again.

Report a concern   June 8, 2014 — Rated 10 out of 10 by James Davis Zerorez Tri-Cities
What do you like about our products and services?

Just good stuff

Report a concern   June 7, 2014 — Rated 10 out of 10 by Melanie Cain Zerorez Tri-Cities
What do you like about our products and services?

I got same day service and Tyson was very knowledge and friendly. Great customer
Service.

Report a concern   June 7, 2014 — Rated 10 out of 10 by Donna Schmelzer Zerorez Tri-Cities
What do you like about our products and services?

No chemicals,thorough cleaning, courteous.

Report a concern   June 6, 2014 — Rated 9 out of 10 by S.S. Zerorez Tri-Cities
What do you like about our products and services?

We had some pet spots that are gone and the carpets look fresh

Report a concern   June 5, 2014 — Rated 10 out of 10 by G.K. Zerorez Tri-Cities
What do you like about our products and services?

Great job by the technician as well as wonderful customer service by reps on the phone! Great experience.

Report a concern   June 4, 2014 — Rated 10 out of 10 by K.S. Zerorez Tri-Cities
What do you like about our products and services?

The technician was very friendly and my carpets look great!

Report a concern   June 3, 2014 — Rated 10 out of 10 by Janean Stephens Zerorez Tri-Cities
What do you like about our products and services?

Tyson was very professional. He was knowledgeable about his work. He did a great job and exceeded my expectations.

Report a concern   June 3, 2014 — Rated 10 out of 10 by P.M. Zerorez Tri-Cities
What do you like about our products and services?

That you use no soap.

Report a concern   June 3, 2014 — Rated 10 out of 10 by krista gottula Zerorez Tri-Cities
What do you like about our products and services?

None of the spots have resurfaced. The customer service was outstanding. I am 100% happy and telling everyone that will listen to use you.

Report a concern   June 3, 2014 — Rated 10 out of 10 by J.M. Zerorez Tri-Cities
What do you like about our products and services?

We received outstanding service from our technician, Robert. Our carpets look and feel new. Thank you!

Report a concern   June 2, 2014 — Rated 10 out of 10 by B.P. Zerorez Tri-Cities
What do you like about our products and services?

The service

Report a concern   June 1, 2014 — Rated 10 out of 10 by K.P. Zerorez Tri-Cities
What do you like about our products and services?

Dried quick smelled great!

Report a concern   May 31, 2014 — Rated 10 out of 10 by Marie Kienel Zerorez Tri-Cities
What do you like about our products and services?

When our carpet dried there was not as many puckers. Also I noticed that the carpet was much softer. Looks clean too. I feel that all the soap residue from our previous cleaning service is out of our carpets now.

Report a concern   May 29, 2014 — Rated 10 out of 10 by T.A. Zerorez Tri-Cities
What do you like about our products and services?

The service tech was pleasant,efficient and knowledgeable my home looked amazing

Report a concern   May 29, 2014 — Rated 10 out of 10 by C.I. Zerorez Tri-Cities
What do you like about our products and services?

Tyson Chapman was very friendly and informative. Showed me the noticeable difference of previous "clean" area with newly cleaned area.

Report a concern   May 29, 2014 — Rated 10 out of 10 by J.C. Zerorez Tri-Cities
What do you like about our products and services?

Prompt and courteous service. Friendly technician and the carpet is clean.

Report a concern   May 29, 2014 — Rated 10 out of 10 by J.P. Zerorez Tri-Cities
What do you like about our products and services?

Excellent results & service! Suggestion: Using a carpet rake at the end would eliminate tracks of the cleaning equipment. They come out eventually, but a lot of vacuuming is difficult for seniors with bad shoulders.

Report a concern   May 29, 2014 — Rated 10 out of 10 by S.S. Zerorez Tri-Cities
What do you like about our products and services?

My carpet reallt did come clean and they ar older.

Report a concern   May 29, 2014 — Rated 10 out of 10 by Gwen Johnson Zerorez Tri-Cities
What do you like about our products and services?

for busy people, just being able to make a call and Zerorez makes it happen....that's priceless.

Report a concern   May 27, 2014 — Rated 10 out of 10 by Chris Zadow Zerorez Tri-Cities
What do you like about our products and services?

friendly tech. and customer service

Report a concern   May 27, 2014 — Rated 10 out of 10 by K.D. Zerorez Tri-Cities
What do you like about our products and services?

Awesome job and customer service!

Report a concern   May 26, 2014 — Rated 10 out of 10 by M.K. Zerorez Tri-Cities
What do you like about our products and services?

Great job and great service.

Report a concern   May 26, 2014 — Rated 10 out of 10 by M.B. Zerorez Tri-Cities
What do you like about our products and services?

The whole experience was amazing! I loved it!!

Report a concern   May 25, 2014 — Rated 10 out of 10 by C.T. Zerorez Tri-Cities
What do you like about our products and services?

On time, quality work and great service.

Report a concern   May 24, 2014 — Rated 10 out of 10 by Brian Breazeale Zerorez Tri-Cities
What do you like about our products and services?

Carpet was cleaner than previous carpet cleaning companies we used.
Had some pet problems your serviceman was very professional , new his product and had the answers.
In general very pleased with service.

Report a concern   May 24, 2014 — Rated 10 out of 10 by C.T. Zerorez Tri-Cities
What do you like about our products and services?

that it cleaned so well, no odor ,quick to dry. Looks great

Report a concern   May 23, 2014 — Rated 10 out of 10 by Margaret Todd Zerorez Tri-Cities
What do you like about our products and services?

Prompt arrival - answered all our questons - let us know what to expect - was not in a hurry
very cordial
Did the best he could with a couple of badly worn spots.

Report a concern   May 23, 2014 — Rated 10 out of 10 by J.H. Zerorez Tri-Cities
What do you like about our products and services?

Chemical free. Easy online scheduling.

Report a concern   May 23, 2014 — Rated 10 out of 10 by Barb Demarest Zerorez Tri-Cities
What do you like about our products and services?

My carpet looks amazing ..no more pet urine smell!


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