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based on 8935 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Robert and Darren were friendly and did a great job. They walked me through everything they were going to do and gave me a firm estimate before they started. They took thier time - they did not seem to be rushing to get done. Carpets looked great when they were done. I will definitely use zerorez again for my carpets and will most likely have you out to do my floors and ducts in the near future.
It was great that there were no chemicals or perfumes, which members of my family are very sensitive to.
Your 4 hr window is taxing to say the least, I had a 4-8 time and he called to be there at 7:30 pm. So I would say get the first one in the morning or plan camping out. He did a good job, friendly, clean appearance, efficient person. But I really dislike that scheduling, it is almost a deal breaker. There was an area that wasn't as clean as I would have liked after it dried, what do you guarantee?
Name removed
Reata rd
Quality! Professional! And the best carpet cleaning I have had done!
The dirt areas we were wanting to remove are still there. The nice guy that came out said the carpet fibers were not twisted anymore. but we just felt like the dirty spots should have been gone.
or at least lightened up some, but we saw no difference.
Thank You,
Nick and Name removed
Great response from Tyson Chapman. Always prompt, speedy, and professional service.
Friendly service. Efficient. Fast.
On time. Good guys doing the work.
The carpet smells weird now. Not sure what chemicals were used.
Our carpet is very clean. The technicians came when they were supposed to and they got the job done quickly and thoroughly. We will definitely have zero fez clean our carpets again.
I really like that the products are chemical free and they do not leave residue behind
The time it took to dry all the carpets was amazing. It was quick the house was back to normal within hours after Tyson was done.
My tile looks amazing!! Thank you!
They cleaned and sealed my tile grout in all tile areas. There was a white film left on the tile and a very white film left in many of the grout lines. I thought it would come off after I mopped but it didn't. the white is still in the grout so now I need them to come and reclean them all.
Service was excellent. They go above and beyond to make you satisfied. They came to clean my air ducks, but took the time to talk to me about carpet and upholstery cleaning. I plan to call them back in the near future.
The service techs were polite and courteous, quick drying time!
it cleans the capert like nothing else does
The service tech was very polite and professional. He was able to complete the job in a timely fashion.
Arrived on time; provided very thorough, yet careful carpet cleaning (careful around furniture, corners, baseboards, etc.); friendly and very knowledgeable staff, both in the office and the tech who cleaned the carpet. Will definitely use again. Even had our couch and loveseat cleaned as well, though that was not scheduled. Was surprised, however, how long it took for the carpet to dry afterwards. Was still quite damp by the next day.
Quality of products, services and employees.
Spots came back as soon as the carpet dried
No soap and things are very clean.
Professional and it Work great cleaning our tile.
Tyson chapman was amazing! I usually ask a lot of questions of anyone who comes to my home to provide a service. He was so knowledgeable about the products and the science behind how they work to provide the ultimate clean!!! I like that the products don't leave residue and can take care of even the worst stain! Thank you zerorez!!
It cleaned very well but was wet for a very long time.
For starters the service was amazing! Our carpet look great and the fact that it dried quick and didn't make your feet feel slimy when you walked on it was great.
The friendliness, professionialism, smartly dressed, & knowledge of our carpet cleaner .
I like that it is natural. The drying time is so quick. Our technician was great!
Extremely friendly and knowledgeable. Arrived promptly and worked diligently to do an excellent job. Carpets dried quickly,felt soft and smelled clean. Will definately have this technician back to clean my carpets again.
Very professional and courteous. They pinpointed the problem with my carpet, quickly took care of everything and made sure I knew the price before they did any work. The carpets looked and amazing! Just as if they were installed that day.