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8096 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Appreciated the honest opinion of the service provider regarding my carpet treatment. Very helpful and took the time to explain what the treatments would/would not do. Will definitely recommend your services to others.
The service tech was fantastic! Very polite, helpful, efficient and professional. Great results!
Love the service, and the service person was very professional and nice.
We like the soft feel of our carpet after it dried. Our tech was friendly and took the time to answer all our questions
I like that it is a "green product"....no lingering chemicals or smell. That's good, especially if you have allergies or asthma. The person cleaning my carpet was professional and friendly. They let you know, when they will be at your home, and are there on time. They take time to do the job correctly. (removing any spots) and ask me before they leave, if there is anything else they can do. They're helpful, without being pushy. My carpet looks fresh and clean. I would recommend this company to my family and friends.
Fast and friendly
The employee who did the service did not just "run a machine". I was impressed by his knowledge of the science behind his product and his training in its use.
Like that it is chemical free and the technician was excellent!
You don't use chemicals.
Your tech, Tyson, was wonderful! He was friendly, informative, timely, and patient with my young soon who was so fascinated with the equipment that he followed Tyson around all morning. Tyson took the time to show and explain all that he was doing and how and why. The carpets smell fresher, feel so much softer (like new) and look tons better! This is the first time we have ever hired a professional company, but it certainly won't be the last. Thank you so much!
Non-toxic
The carpet smelled fresh and just took around 5 hours before it was dry. The carpet is clean and feels so soft to walk barefoot on. The young man was very pleasant and efficient that cleaned my carpet.
Kyle? was very professional and friendly. He seemed consciencous and willing to please.
Very knowledgeable.
That you don't use chemicals and do not leave any residue in the carpets to attract dirt. No residue and chemicals means much more healthy way of cleaning.
i like the protection coat that I had added after my carpets were cleaned.
great results!
This company provided a fabulous service. their product smells great, dries quickly and they have excellent customer service.
drying time was excellent - very limited fragrance left from cleaning materials
technician was very friendly and thorough - good service overall
Scheduling was very easy. I received phone confirmation the day before and on day of service. Tech arrived on time and was very knowledgeable. He explained everything and worked with me to best fit my cleaning needs. I would not hesitiate to use again or recommend.
Friendly service and great job and new equipment
Carpets look great. Company easy to work with. On time, thorough, and did a good job. Answered all my questions and explained process in detail.
I like that you don't use soap, which leaves a residue. I also thought that Kyle was very professional and informed and was very patient with all my questioned. I also thought the price was reasonable.
Work was done well. Arrived on time and completed in a reasonable time.
Non-toxic, and it really did a great job, fair prices.
The technician was super knowledgable and explained how Zerorez cleans carpets. My carpets look great and its good to know that they will stay cleaner longer because there's no soap residue.
Yes, I liked your service very much and will use you again. The young man, who did the job was very nice and good at this.. I hope this helps, since I really don’t know how my computer works.. Thanks again...
Name removed Shenk
I enjoyed meeting with Tyson. He was very thorough and explained the various services that Zero provides. I have already mentioned the process to other friends. I am pleased with the results.
fast,friendly,fragrant free
The fact that not much residue is left behind. Most of stains came out of carpet.