Zerorez Tri-Cities
1355 Dakota Ave, STE A
Richland
WA 99352
United States

Average rating: 9.2 out of 10 based on 8096 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 8, 2013 — Rated 10 out of 10 by ValaRee Roylance Zerorez Tri-Cities
What do you like about our products and services?

You were able to remove old stains that other carpet cleaners could not. I am anxious to see how my grandson with allergies reacts to our home now that you have cleaned our vents and carpets!

Report a concern   August 8, 2013 — Rated 10 out of 10 by D.A. Zerorez Tri-Cities
What do you like about our products and services?

I like the fact that it is a green clean. Techs were friendly and efficient.

Report a concern   August 8, 2013 — Rated 10 out of 10 by Dave Newcomb Zerorez Tri-Cities
What do you like about our products and services?

I've had carpets cleaned before and later when you walked on it, it felt thick, not clean like ours feels. It looks and feel new!

Report a concern   August 7, 2013 — Rated 10 out of 10 by M.P. Zerorez Tri-Cities
What do you like about our products and services?

Very friendly employees. Hard some terrible stains in the carpet and now it looks fantastic. Will definitely us zerorez in the future!

Report a concern   August 6, 2013 — Rated 10 out of 10 by C.H. Zerorez Tri-Cities
What do you like about our products and services?

I liked the fact that you don't use chemicals to clean my carpet. There was no chemical odor that with other companies took several days to go away. My carpet looks much, much better and it was so stained that I didn't think you would even try to clean it. Thank you for your HARD work on the carpet.

Report a concern   August 6, 2013 — Rated 10 out of 10 by J.E. Zerorez Tri-Cities
What do you like about our products and services?

no chemicals and very friendly service

Report a concern   August 5, 2013 — Rated 10 out of 10 by R.C. Zerorez Tri-Cities
What do you like about our products and services?

Everything! i was blown away by the customer service, and quality of the product.

Report a concern   August 4, 2013 — Rated 10 out of 10 by S.S. Zerorez Tri-Cities
What do you like about our products and services?

The Carpet looked brand new and smelled fresh.

Report a concern   July 31, 2013 — Rated 9 out of 10 by J.M. Zerorez Tri-Cities
What do you like about our products and services?

completed as promised....will likely hire Zerorez again!

Report a concern   July 30, 2013 — Rated 10 out of 10 by Lori Evans Zerorez Tri-Cities
What do you like about our products and services?

technicians were thorough and very pleasant to deal with. I was able to schedule very quickly (the day after I called) and everything was just as it was explained to me. I appreciated the call prior to the technicians arriving just so I knew to be watching for them.

Report a concern   July 29, 2013 — Rated 10 out of 10 by D.E. Zerorez Tri-Cities
What do you like about our products and services?

We liked it because of the cleaning technology used.

Report a concern   July 26, 2013 — Rated 10 out of 10 by Fay Ann McCourtie Zerorez Tri-Cities
What do you like about our products and services?

R
Friendly knowledgable good product

Report a concern   July 26, 2013 — Rated 10 out of 10 by K.A. Zerorez Tri-Cities
What do you like about our products and services?

Promptness & ease of appointment scheduling. Quality of product & service.

Report a concern   July 25, 2013 — Rated 10 out of 10 by E.L. Zerorez Tri-Cities
What do you like about our products and services?

My carpets look like new again. They dried quickly and there was no smell.

Report a concern   July 25, 2013 — Rated 10 out of 10 by Margaret Makin Zerorez Tri-Cities
What do you like about our products and services?

how well they work. i was amazed at how fast the work was compeled

Report a concern   July 23, 2013 — Rated 10 out of 10 by Susan Ratliff Zerorez Tri-Cities
What do you like about our products and services?

Organic cleaning process itself. And Tyson took the time to explain the process & products & made time to add services that asked for at the last minute. He was courteous & gave me estimates & information when I
inquired. I had the carpets & two mattresses cleaned. My carpet looks great.

Report a concern   July 21, 2013 — Rated 10 out of 10 by M.W. Zerorez Tri-Cities
What do you like about our products and services?

That you guys can get the pet smell out of the carpets and make them look new again

Report a concern   July 21, 2013 — Rated 10 out of 10 by J.O. Zerorez Tri-Cities
What do you like about our products and services?

My carpets have never been as clean as they were after Tyson and Kyle worked there
Magic. I am looking forward to my Tile being cleaned and my vents. And I have to comment on Tyson and Kyle, they are awesome!!! Thank you so much.

Report a concern   July 21, 2013 — Rated 10 out of 10 by Beck Heather Zerorez Tri-Cities
What do you like about our products and services?

The carpets were actually clean without soap and other chemicals.

Report a concern   July 20, 2013 — Rated 10 out of 10 by Mike Morrison Zerorez Tri-Cities
What do you like about our products and services?

Efficient service and no corners were cut. Technician was polite and clean.

Report a concern   July 17, 2013 — Rated 10 out of 10 by M.C. Zerorez Tri-Cities
What do you like about our products and services?

Tyson and Kyle did an awesome job cleaning my carpet! They were able to get out every stain!! I will be a repeat customer for sure! :)

Report a concern   July 17, 2013 — Rated 10 out of 10 by B.P. Zerorez Tri-Cities
What do you like about our products and services?

I can't say about the products yet, as I just had it done. But I would HIGHLY recommend the two gentlemen, Tyson and Kyle, who were friendly, professional and also did an excellent job. Thank you Tyson and Ktyle!

Report a concern   July 16, 2013 — Rated 10 out of 10 by Zachary Montgomery Zerorez Tri-Cities
What do you like about our products and services?

Fast, friendly, and they did it right the first time. The carpet looked brand new!

Report a concern   July 13, 2013 — Rated 10 out of 10 by N.S. Zerorez Tri-Cities
What do you like about our products and services?

I like the fact that you are not putting a lot of chemicals or soap on the carpet.

Report a concern   July 9, 2013 — Rated 10 out of 10 by Patty Meyer Zerorez Tri-Cities
What do you like about our products and services?

that the products are different from the rest & will not be a magnet for more grime...... the guys were very helpful & accommodating .

Report a concern   July 8, 2013 — Rated 10 out of 10 by P.C. Zerorez Tri-Cities
What do you like about our products and services?

The couch cushions I had cleaned looked amazing. I am very pleased.

Report a concern   July 7, 2013 — Rated 10 out of 10 by D.M. Zerorez Tri-Cities
What do you like about our products and services?

Fast Friendly and informative. Explained the process

Report a concern   July 7, 2013 — Rated 10 out of 10 by Kate Giever Zerorez Tri-Cities
What do you like about our products and services?

Zeorez cleaned several of my area rugs that had pet stains on them and they turned out beautifully. The technician came at the agreed upon time and did a thorough job in a timely manner.

Report a concern   July 6, 2013 — Rated 10 out of 10 by Evelyn Sittman Zerorez Tri-Cities
What do you like about our products and services?

Quick, prompt, and very friendly service. Was very happy with the whole experience.

Report a concern   July 1, 2013 — Rated 10 out of 10 by Chris & Dawn King Zerorez Tri-Cities
What do you like about our products and services?

We love that Zerorez uses empowered water and no soaps or detergents! Thanks Zerorez!


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