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based on 8096 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Kyle was friendly, professional and knowledgable. He did a great job. I would definitely recommend using zerorez.
the friendliness and fast service
Fast, friendly, great results.
I was very surprised at the cost, double what I have paid in the past. I do think my carpet looks cleaner and love the fact that they were pretty dry that evening I am disappointed with the urine treatment. It was over $200 & frankly the areas treated don't smell much better.
Tech was great, he was quick
very good . very polite workers
I like the "no soap/chemical" aspect.
Very thorough and knowledgeable. Love the feel of the carpet after the cleaning. Will definitely use Zerorez again.
Service and quality of work
No soap residue. Great job on the carpet, it looks terrific. Did a really conscientious job of cleaning the carpet and also taking great care to protect our home from damage. Without a doubt the best we've ever had done. Thanks
The sweeper floor swisher is fantastic
So far, the cleaning seems to be great. I'm waiting to see how quickly the dirt reappears as has happened in the past.
Zerorez is amazing! My carpet is 3 years old and has never been cleaned. I have 6 kids and so I have a lot of door traffic. My carpets were in desperate need of cleaning. They now look brand new! And our technician was great! Really enjoyed zerorez and will recommend them to EVERYONE!
Although the tech tried to remove nail polish that spilled on our carpet he was not successful so I now have pink spots plus a yellowish stain around the larger spot . The area took a long time to dry 10+ hours .
Friendly and professional services
The carpets turned out perfectly. We are very satisfied with our service.
Zerorez was highly recommended to us, and we were not disappointed. We appreciated the efficient, professional service and easy (paperless) communication. The carpets dried quickly and look great.
I like that Zerorez does not use soap products to clean with and the service I revived was outstanding, starting with the prompt return call I revived to set up my appointment to the service technition Tyson, who educated me and my family about the products that they use and how they work . Very professional and took the time to make sure I was happy with the results as he was cleaning. Overall I have to say I would defiantly recommend Zerorez to my friends and family!
I loved the fast friendly service, Kyle was very friendly and informative! Carpets dried very quickly and look amazing. I have already recommended your company as well as Kyle to multiple people. Thanks will be using your services again!
Carpet looks great and the person who cleaned my carpet was very knowledgeable and friendly.
My carpets look great and I loved the technician! (Kyle, I think his name is)
It is a very excellent service and great working product!!
They did a great job and were able to get so many stains out of my carpet. My carpets are so much cleaner and look great! I love that you don't use a lot, if any, chemicals. I would recommend you guys to anyone needing to get their carpets cleaned. Good work.
oh, and I love the customer service!!! It's the kind of customer service I would expect every business to have, yet few of them do. Great company.
Customer service was thorough prior to service. Clear communication on exactly when technician would be there. Detailed explanation on costs of services needed. I was really impressed with the cleaning quality and that Tyson took the time to quote other services as well. I will definitely use Zerorez again, and won't be waiting as long to have my carpets cleaned.
I was really impressed with your prompt service and communication in setting up the appt. The service rep was friendly and very conscientious with his work!
Did a great job! Explained everything very well. Took the time to explain what he was going to do and let odor is gone!!!Thanks Tyson!
The technician, Kyle, was very good. He explained what the product used was, and how it
worked. He took time to be sure that each "bad" area or spot was treated as well as
could be done. A most personable young man who worked to please this customer.
Evelyn Painter
Our carpets look great. Kyle did a good job and also represented himself Snd the business very well. I will use your service again.
Quick dry
Thorough, great results!