- Phone: 509-582-9000
- Visit Website
based on 8936 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I liked your estimator Tyson. Very funny and friendly. Love the way the stains come out of our carpet with no REZ
They were prompt and well with in the arrival window. Fast service, very efficient.
Carpet looks great & price was as advertised
Service was great. Very specific honest and upfront
Did a nice job.
Best carpet cleaning service I've ever had. The carpets dried quickly, they are cleaner than ever and the service was outstanding! I'll be telling everyone I know to use Zerorez. I plan to start having my carpets done regularly, price is right and quality is the best I've ever seen. (I've used several other companies in the past, but never more than once) I'll be using Zerorez from now in! Thanks
Prompt, courteous. Carpet looks great, practically new. I've already told family about the nice job done. Thanks!
What everchemical you use it works you got the ink out of my carpet I thank you very much!
Carpet looks and feels clean.
That all my stains came out and dried fast
I was under the impression this process took less time to dry and that was not my experience.
No scent let behind and safe for pets.
Chemical free and and customer service has been great!!
I have a 4 year old carpet that we clean once a year. We have no pets, no children, but we do collect everyday dirt :) After your visit we still had spots and walking path after your service. The spots my husband easily removed after your visit with Hot Shot spot remover I believe it's called. We typically use Williams carpet cleaning but because of the hype on 102.7 about your great stain removing and zero residue we thought we'd give you a try. Service guy was great. Thank you
If it had been as good the first time as the redo, I would have Zero Rezervation in recommending zerorez
The service was prompt and explained very well. The representative was very knowledgeable about all the products that were available.
Quick clean and easy
the technician was very kind and did a professional job my carpets looked new and had a very pleasant smell
Excellent service & a very clean carpet.
He was here on time and did a great job.
The second technician that came out to do our carpets was excellent. This time he used a brush machine and scrubbed the carpets which made the carpets look wonderful. I am very happy with what he did. Thank you.
The variety...
David was very helpful and informative answering all my questions and addressing all my concerns. He did a very thorough job My carpets are so clean. Just wish they weren't so worn already
Very nice young man was on time. Very helpful and did a great job. Explained a few things about our carpet.
Decent price, quick and easy, great cleaning power, friendly technician
Did not like the upsell.
The guys were great! The very, very old carpet is much improved, and the pet stains minimized.
My only issue is that it was unclear to me that none of the furniture would be moved. Normally that would not be an issue, but I had just finished painting and virtually nothing was in its normal location. For example, furniture was moved away from the wall 6-12 inches. Glass dining room table top was perched on a footstool and sitting in the center of the living room. Now that furniture is back in location, the dirt and stains in the center of the room are visible. Nevertheless, Edwin told me he can sort that out when he returns to do the remaining rooms.
Quick dry time friendly service!
Very professional and knowledgable! My carpets look and smell great!
didn't like that our carpet was left pretty wet. I don't remember having this issue lady time we had our carpets cleaned by you guys.