Zerorez Tri-Cities
1355 Dakota Ave, STE A
Richland
WA 99352
United States

Average rating: 9.2 out of 10 based on 8096 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 30, 2013 — Rated 10 out of 10 by A.D. Zerorez Tri-Cities
What do you like about our products and services?

Friendly, professional service

Report a concern   June 30, 2013 — Rated 10 out of 10 by J.H. Zerorez Tri-Cities
What do you like about our products and services?

cleaness of carpet

Report a concern   June 29, 2013 — Rated 10 out of 10 by C.B. Zerorez Tri-Cities
What do you like about our products and services?

The professionalism and the service is great! Tyson knew exactly what he was doing and explained it throughout the process, the bonus is my carpets look great! I would recommend zerorez to anyone.

Sincerely,
Name removed

Report a concern   June 27, 2013 — Rated 9 out of 10 by T.H. Zerorez Tri-Cities
What do you like about our products and services?

No residue

Report a concern   June 26, 2013 — Rated 10 out of 10 by Faith Martin Zerorez Tri-Cities
What do you like about our products and services?

Love the service, people and product!

Report a concern   June 26, 2013 — Rated 10 out of 10 by Bonnie Ellsworth Zerorez Tri-Cities
What do you like about our products and services?

Quick, quiet, non toxic, got the stains out and very personable service man.

Report a concern   June 22, 2013 — Rated 10 out of 10 by L.B. Zerorez Tri-Cities
What do you like about our products and services?

Friendly, and thorough

Report a concern   June 21, 2013 — Rated 10 out of 10 by R.B. Zerorez Tri-Cities
What do you like about our products and services?

Very knowledgable and helpful

Report a concern   June 21, 2013 — Rated 10 out of 10 by R.H. Zerorez Tri-Cities
What do you like about our products and services?

Very professional and the guys no what there talking about and they do what they say there going to do.

Report a concern   June 20, 2013 — Rated 10 out of 10 by G.A.S.C. Zerorez Tri-Cities
What do you like about our products and services?

Carpet looks and smells clean.

Report a concern   June 20, 2013 — Rated 10 out of 10 by S.M. Zerorez Tri-Cities
What do you like about our products and services?

Friendly service, very fast, great results on tough spots!

Report a concern   June 20, 2013 — Rated 5 out of 10 by E.P. Zerorez Tri-Cities
How did we disappoint you and what can we do to make things right?

Prices are high

Report a concern   June 18, 2013 — Rated 10 out of 10 by J.H. Zerorez Tri-Cities
What do you like about our products and services?

I like the high steam,which really adds to the drying time of my carpet. It also feels so fresh to walk on my carpet. thank you so much.

Report a concern   June 14, 2013 — Rated 10 out of 10 by Harold James Zerorez Tri-Cities
What do you like about our products and services?

Service was great, Tyson did a very good job

Report a concern   June 14, 2013 — Rated 10 out of 10 by L.W. Zerorez Tri-Cities
What do you like about our products and services?

It's Green. Friendly service. Good results.

Report a concern   June 13, 2013 — Rated 10 out of 10 by M.N. Zerorez Tri-Cities
What do you like about our products and services?

I Absolutely loved the customer service done by Tyson and the work he did. Very professional .and friendly. Didn't try selling me something we didn't need

Report a concern   June 13, 2013 — Rated 10 out of 10 by G.W. Zerorez Tri-Cities
What do you like about our products and services?

Polite service!
Vey satisfied with final product!

Report a concern   June 11, 2013 — Rated 10 out of 10 by Hodge Parker Zerorez Tri-Cities
What do you like about our products and services?

Got all the stains out, including all the gum and tar ground into the carpet. It looks new again.

Report a concern   June 11, 2013 — Rated 10 out of 10 by C.F. Zerorez Tri-Cities
What do you like about our products and services?

No chemicals and good service

Report a concern   June 9, 2013 — Rated 0 out of 10 by C.H. Zerorez Tri-Cities
How did we disappoint you and what can we do to make things right?

Do what you say you can and don't overcharge

Report a concern   June 8, 2013 — Rated 10 out of 10 by E.D. Zerorez Tri-Cities
What do you like about our products and services?

the service was great, the carpets turned out awesum

Report a concern   June 5, 2013 — Rated 10 out of 10 by B.M. Zerorez Tri-Cities
What do you like about our products and services?

competence and friendliness

Report a concern   June 4, 2013 — Rated 10 out of 10 by G.H. Zerorez Tri-Cities
What do you like about our products and services?

Arrived within the agreed time fram. Got right to work, explained process. Responded to my questions about the process and cleaning fluid. We will use Zerorez again and I will refer too friends and neighbors. Tyson was very professional and a Great Rep for your new endevor to enter into the Tricities market. There is something to be said about a person that comes to your door in a clean uniform,well groomed and all about customer service. I was impressed,nice clean Van & equipment and the staff that took my order had great personalities.

Thank you management

Good luck on your plan to enter into the Tricities, Let tyson lead the local teams.

Name removed

(Not intended for reprint) (Not intende for reprint)

Report a concern   May 28, 2013 — Rated 8 out of 10 by B.M. Zerorez Tri-Cities
What could we do to improve?

Unfortunately, it was quite expensive.

Report a concern   May 28, 2013 — Rated 10 out of 10 by C.S. Zerorez Tri-Cities
What do you like about our products and services?

Love the results! My carpet looks brand new and smells fresh. Tyson was friendly and professional.

Report a concern   May 27, 2013 — Rated 8 out of 10 by L.F. Zerorez Tri-Cities
What could we do to improve?

High traffic areas are still somewhat noticeable, but I'm not sure what anyone does about those. It just comes with having carpet. Everything does look cleaner and better than before. Enjoyed Tyson, his efficiency and thoroughness.

Report a concern   May 24, 2013 — Rated 10 out of 10 by Lynn Andreasen Zerorez Tri-Cities
What do you like about our products and services?

Spotlighting the pet urine with ultraviolet light is amazing and gross.carpets seem nice and clean. The scotch guard post treatment seems logical. I also like that you supply many services, am scheduled for duct cleaning

Report a concern   May 23, 2013 — Rated 10 out of 10 by Debbie Cooper Zerorez Tri-Cities
What do you like about our products and services?

I thought the carpet looked great and the stain removal was exceptional. All done when I expected and at the price quoted.

Report a concern   May 23, 2013 — Rated 10 out of 10 by J.R. Zerorez Tri-Cities
What do you like about our products and services?

How clean the carpet is and how knowledgeable the service person was

Report a concern   May 21, 2013 — Rated 10 out of 10 by Doyle Hurst Zerorez Tri-Cities
What do you like about our products and services?

Tyson thank you for the profesional job, well done.


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