- Phone: 509-582-9000
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based on 8108 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The professionalism and knowledge of your technician --Great Job!!!
Took out stain that we thought was impossible to get out. Olson did it the same day
Product is great and Kyle did a fantastic job! Very pleased with your service.
Great service, and our carpet looks amazing dude named Kyle was an all around good guy
The tech was very honest. And he did a great job. When clean our carpets again I'll ask for him.
Carpets always look great & the people you send out are beyond friendly!!
The service was excellent, we were impressed by the great job. We purchased a house that had pets there before and your product was able to get the stains and smells out of the carpet that we thought we might have to replace.
Kyle Robertson does an awesome job! He's responsive and dependable and knowledgeable.
be more up front about what you can do with your cleaning ability in the first place
instead of adding cost for other cleaning options
Love the feel of my carpet after cleaning. So clean and fuffy
non chemical and no harmfull liquids used in clsaning carpets, very timely and courteous staff
Kyle was very personable & helpful & just having my duct work cleaned out made me feel cleaner
I like that it is chemical free and I associated the great customer service.
Very friendly people. No harsh chemicals
I was very pleased with the way my carpet looked. It smelled good when I smelled it and felt nice not crisp at all. The service was wonderful and nothing was done without discussion. I enjoyed how friendly the young man was and would and have told others about my carpet. I will call upon them again. Thank you for a job well done.
We had milk spilled on the carpet and did not want to have it sit so long that it would creat bacteria and smell. We cleaned it out the best we could and called Zerorez. We had just had carpets cleaned by Zerorez and were happy with the results. They squeezed us in that same day. Thanks
Don't really care for the message center. I prefer to contact the service provider myself. We called for a follow up service a couple days after the initial service was provided. Never received a callback and nobody stopped by. Otherwise it's worth paying a little extra for the cleaning services provided.
Kyle, the technician, was very knowledgeable, friendly and thorough. I was very pleased with the carpet cleaning job and have already passed along Kyle's card to a neighbor.
The carpets are not left soaking wet. You don't use soaps and chemicals.
The carpet dried fast and the carpet was clean.
no chemicals
I really don't know about the products but the person they came was very nice and helpfull I had horrible dog urine and it cleared up some not completely but mostly...
I like that there are not soaps used to clean.
In and out in no time. Rugs looked good. Only thought i have is the rugs were quite wet when they were done. Is this normal?
I loved loved the online booking feature! It's handy to be able to pick a convenient day that works for me off of a calendar! I loved how personable the guys are, and the fact that Kyle helped me figure out how often I should be having my carpets shampooed, and educated me on some other services I'd asked about like upholstery cleaning and the protectant for the carpets too! I'm trying to protect the investment of my new carpet, I felt like the sales pitches were quality products, and education driven which was much appreciated. Most of all I liked how my carpets looked and felt afterwards! In the past I have had other companies shampoo them for me, and they were almost like crusty afterwards! With your guys's service they look and feel brand new! Thanks again for a quality experience!
Evrything
I like that my carpets came clean and dried quickly! Awesome job!
Everyone is very friendly and knowledgeable. The guys worked very hard on my carpet
Speedy and promt arrival
Wow he got out a red stain that had been in my family room through two other cleanings and he got out the rust and coffee stains I called him to clean - all with no harsh chemicals. Plus he was on-time, friendly and professional. I will definitely refer Zeroez to my friends.