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based on 8936 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I'm very pleased with the results of our carpets being cleaned and the mannerism of your employees professionalism. He is truly an asset to your company.
Fast, easy, no BS when we were given the estimate, and no ridiculous upsell at the end. The work done was flawless. We were very happy with our tech, Zerorez, and the great service they provide. Thank you
My carpets are old but they continue to look great with every cleaning they get from you. This isn't shampooing so the results are much cleaner carpets that look clean a lot longer.
I heard your review on the radio claiming you could take out wine stains. That is not the case at all. I had higher hopes. The carpet was great but it was false advertisement
I like the fact that my 12 year old carpets look new. Did not think that could be done.
No chemicals used.
The tech Edwin who cleaned my carpets was awesome. My carpets looked fabulous. I am telling everyone about the quality of service I received You are the best ever. I have never had my carpets shampooed. The carpet has been in my home since 1995. Thank you ZEROREZ. Cindy Crane
I like that the carpet dries quickly and that there is no residue!
The process was different from other carpet cleaning company's. The products worked good and the service was great. David did a great job and he was very fun to talk to. We got along great. Will definatly be calling David at Zerorez back again. Thanks for the great service.
dries fast
They did a good job of getting my carpets clean. They were even able to remove some stains that I didn't think could get out.
Da bomb!!!! Wow. The carpet has never been cleaner. Our carpet is about 13 years old and after Zerorez it looks new. No detergent to continue picking up dirt.
Stains and dog oils come out better than anything I have ever used...also great protect spray with fresh smell
Did not notice any lingering odor & the drying time was minimal. Also Eco friendly.
No harsh chemicals used and good customer service.
Cleans good and dries fast
Offer less expensive pet treatments.
How quickly it dried and how timely the attendant was.
Best carpet cleaning I have ever seen.
Gavin was were nice, and informative. He answered any questions we had and didn't mind our three kids watching him during the entire process. Our carpet look wonderful!
Smells clean, the tech Edwin was so nice and friendly and very throughoug ! He exsplain es the process and all very well.
Quiet process, quick drying, good soft carpet pile results. Got lots of cat hair!!!
Very feiendly, did a great job. Prompt, scheduled for 10:00 am and was at my door at 10:00am. Carpet looks great and affordable.
Great technician. Robert called before arriving to give me an ETA and then arrived on time, was neat, polite, and thorough. The carpets look great.
Dried faster. Rep was professional
Technician was courteous & hard working - Issues: Had equip. problems, there white streaks left in the grout areas in several places (I brushed away later), grout sealer applied over wet/saturated grout (can't believe that's proper - Doesn't even repel water), had to blot-up puddles of grout sealer in several places, tile surface was left with blotches/residue (several days later I had to steam mop all of the flooring to get rid of), pricey for the service received - didn't get my moneys worth... Not interested in rework - Some level of refund would be appropriate...
Carpet and couch look great after cleaning.
I liked how the tech explained the procedure and how quickly he got to work. He explained the process and answered all my questions with confidence.
No harmful chemicals, professional employees, fast service

Quick scheduling, prompt attention to detail.