Zerorez Tri-Cities
801 S. Steptoe Street
Kennewick
WA 99336
United States

Average rating: 9.2 out of 10 based on 8892 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 13, 2015 — Rated 10 out of 10 by Ken elmendorf Zerorez Tri-Cities
What do you like about our products and services?

No detergent residues. No odor. Carpet feels clean and soft. The technician was very professional and pleasant to deal with.
Report a concern   May 12, 2015 — Rated 10 out of 10 by S.G. Zerorez Tri-Cities
What do you like about our products and services?

Very efficient service with a nice gentleman.
Report a concern   May 12, 2015 — Rated 10 out of 10 by Shawndell Wilson Zerorez Tri-Cities
What do you like about our products and services?

very good
Report a concern   May 11, 2015 — Rated 10 out of 10 by N.D. Zerorez Tri-Cities
What do you like about our products and services?

The service was very satisfactory
Report a concern   May 11, 2015 — Rated 10 out of 10 by K.K. Zerorez Tri-Cities
What do you like about our products and services?

Very friendly! The products work amazing!
Report a concern   May 11, 2015 — Rated 10 out of 10 by L.H. Zerorez Tri-Cities
What do you like about our products and services?

The guys that came out did a great job and were friendly. Thank you again
Report a concern   May 11, 2015 — Rated 10 out of 10 by J.R.R. Zerorez Tri-Cities
What do you like about our products and services?

It left no smell and was not wet. The allergies my husband was experiencing due to pet dander left from the previous owners are gone. We were very pleased with the results.
Report a concern   May 10, 2015 — Rated 9 out of 10 by L.M. Zerorez Tri-Cities
What do you like about our products and services?

What the representatives have said, sounds really good. Now we are waiting for them to deliver back to us our tubular braided rug, clean with no chemicle smell. And Looking beautiful!
Report a concern   May 10, 2015 — Rated 10 out of 10 by Cindi Homer Zerorez Tri-Cities
What do you like about our products and services?

Carpets dry very quickly, no soap scum and great customer service
Report a concern   May 10, 2015 — Rated 10 out of 10 by D.B. Zerorez Tri-Cities
What do you like about our products and services?

Spoiled us with perfect trustworthy work
Report a concern   May 10, 2015 — Rated 10 out of 10 by J.B. Zerorez Tri-Cities
What do you like about our products and services?

On time very nice guy that went over everything before he started
Report a concern   May 9, 2015 — Rated 9 out of 10 by D.D. Zerorez Tri-Cities
What do you like about our products and services?

Always great service
Report a concern   May 9, 2015 — Rated 10 out of 10 by J.Y. Zerorez Tri-Cities
What do you like about our products and services?

you kept in touch as to when technician would be here. He was very nice and did a wonderful job. We are very happy with the job. We will use your service again and recommend you to friends.
Report a concern   May 9, 2015 — Rated 10 out of 10 by C.J. Zerorez Tri-Cities
What do you like about our products and services?

Zerorez technicians are very professional and polite. The process itself leaves my carpets soft and looking beautiful. I have used other carpet cleaners and I have never been satisfied with the results. Zerorez is the best.
Report a concern   May 9, 2015 — Rated 10 out of 10 by C.S. Zerorez Tri-Cities
What do you like about our products and services?

I've had two services from you at two different houses and your service is outstanding. You are very professional and do a great job. Everything looks brand new when your done cleaning. Thanks for another great job!
Report a concern   May 8, 2015 — Rated 10 out of 10 by L.R. Zerorez Tri-Cities
What do you like about our products and services?

Great customer service
Report a concern   May 8, 2015 — Rated 10 out of 10 by J.N. Zerorez Tri-Cities
What do you like about our products and services?

Great service and good work!
Report a concern   May 7, 2015 — Rated 10 out of 10 by E.J. Zerorez Tri-Cities
What do you like about our products and services?

First the young man that came, Edwin. Very friendly, knowledgeable, and efficient. Carpets smelled fresh.
Report a concern   May 6, 2015 — Rated 10 out of 10 by C.T. Zerorez Tri-Cities
What do you like about our products and services?

Prompt service, on time, carpet looks great and stays clean for a long time, love that no strong chemicals are used on my carpets, dryed very fast. Just love the service you provide
Report a concern   May 6, 2015 — Rated 2 out of 10 by M.S. Zerorez Tri-Cities
How did we disappoint you and what can we do to make things right?

The cleaner did a fantastic job! The office staff made the who deal fall apart. Too bad. Would love to use you again too.
Report a concern   May 6, 2015 — Rated 9 out of 10 by B.I. Zerorez Tri-Cities
What do you like about our products and services?

Quick, quality and affordable. Also, I can trust your crew in my home.
Report a concern   May 4, 2015 — Rated 10 out of 10 by D.U. Zerorez Tri-Cities
What do you like about our products and services?

No chemicals, fast drying.
Report a concern   May 4, 2015 — Rated 10 out of 10 by K.H. Zerorez Tri-Cities
What do you like about our products and services?

Easy scheduling, very nice people, arrived on time and was very courteous and did excellent work. David was great!
Report a concern   May 3, 2015 — Rated 10 out of 10 by A.B. Zerorez Tri-Cities
What do you like about our products and services?

My carpet looks great! Thanks!
Report a concern   May 2, 2015 — Rated 10 out of 10 by S.C. Zerorez Tri-Cities
What do you like about our products and services?

I like that you clean green. Gavin was very pleasant, and did an amazing job
Report a concern   May 2, 2015 — Rated 9 out of 10 by V.H. Zerorez Tri-Cities
What do you like about our products and services?

non toxic cleaners
Report a concern   May 1, 2015 — Rated 10 out of 10 by Kevin & Lisa Franckowiak Zerorez Tri-Cities
What do you like about our products and services?

My wife loved how the carpet turned out in the motor home without any harsh chemicals
Report a concern   April 30, 2015 — Rated 10 out of 10 by Kathy Ransom Zerorez Tri-Cities
What do you like about our products and services?

It cleans really well, got out some spots and cleaned traffic areas really well. I really like the smell. Fresh and clean. Your service is great. Gavin is the Greatest I will miss him. Really nice person. Perfessional on time. And does a great job.
Report a concern   April 30, 2015 — Rated 10 out of 10 by Frank Schamp Zerorez Tri-Cities
What do you like about our products and services?

We saw your truck next door and asked about you cleaning the carpet in our RV. You suggested that we also have the tile in the RV cleaned. I was especially impressed at how good the tile cleaning turned out. We will be highly recommending your services to everyone we know and will definitely use your services again.
Report a concern   April 30, 2015 — Rated 10 out of 10 by P.M. Zerorez Tri-Cities
What do you like about our products and services?

Excellent service by the technician that did the cleaning and telephone staff. Carpet came cleaner than expected. Definitely will use the service again and will request the same technician.

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