- Phone: 509-582-9000
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based on 8935 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly and hard working. My carpet turned out clean and fresh.
Got my living room and dining room carpets cleaned the other day. I've had really good, consistent service from Zerorez. Nathan checked the carpets beforehand and pre-treated some areas. Did a nice job - carpets look wonderful!
We had a quick response that was very nice. The technician Nathan, was knowledgeable and did a great job.
After they cleaned the Stairs and carpet did not looked that clean
Thank you for your feedback. The Zerorez Team is dedicated to providing superior products and services to our customers and we take it very seriously when our services do not meet or exceed your expectations. Please know Zerorez offers a 30 Day Workmanship Guarantee and will come back to your home to re-service any area(s) you are not completely satisfied with. Please give us a call at 509-582-9000 to discuss a good date and time in which we may come out and address any areas of concern.
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YOU DDI A GREAT JOB. THANK YOU
Good job
Great clean job and almost dry when done and no chemical odor is the biggest plus.
This is the best carpet cleaning company ever. Been using them over 7 yrs now
Repeat customer, they always do a good job
Great service by Nathan
Friendly staff, quick and efficient.
My cleaning guy was great but after my service there was a lingering dirty smell from the carpets and stains are coming back through again. I already contacted you and am having someone come tomorrow. We will see. I think i expected more from zerorez.
Thank you for your feedback. The Zerorez Team is dedicated to providing superior products and services to our customers and we take it very seriously when our services do not meet or exceed your expectations. Please know Zerorez offers a 30 Day Workmanship Guarantee and will come back to your home to re-service any area(s) you are not completely satisfied with. Please give us a call at 509-582-9000 to discuss a good date and time in which we may come out and address any areas of concern.
the gentleman who did my rugs was very friendly and professional
Easy service to schedule, prompt, efficient and very affordable. The products leave no residue.
No residue! The carpet looks so good.
They did a great job ensuring everything was taken care of!
I appreciate all their help and support, ensuring complete satisfaction with their services.
Zerorez was very helpful with all my questions and the tech that came out was very friendly. He had my whole place done in an hour and the floors were dry 6 hours later.
Very efficient and did a thorough job
very knowledgeable and personable.
I scheduled to have my carpets cleaned and when I asked the technician about their tile & grout cleaning service, he was able to give me a quote and got that job done as well! I was really pleased with the service.
Service was excellent! The technician was kind and efficient and the sofa turned out great!
I appreciate you coming out on short notice. Jordan did a fantastic job cleaning our carpet.
The carpet cleaning gets done with good results and without overly wet carpet. The carpet dries within 6 to 8 hours. The technician was courteous and professional.
The first time I had you guys out my rugs looked great afterwards. This time the tech was here maybe 45 minutes from setup to takedown and they don’t even really look like they were cleaned. The first time the tech pre treated some areas and showed me the difference when he started cleaning. I feel the rugs easily could have been cleaner as the discoloration is just from normal walking areas no spills or anything other than a dusty dog laying in some areas. I spent two hours moving furniture and vacuuming and like I said he was here 45 minutes total
Thank you for your feedback. The Zerorez Team is dedicated to providing superior products and services to our customers and we take it very seriously when our services do not meet or exceed your expectations. Please know Zerorez offers a 30 Day Workmanship Guarantee and will come back to your home to re-service any area(s) you are not completely satisfied with. Please give us a call at 509-582-9000 to discuss a good date and time in which we may come out and address any areas of concern.
He did a good job. Vert professional
It was a 10 i highly recommend zerorez
Carpet in our house is older, but Zerorez gets out the stains and carpets look and smell so much better. Christian was very professional and informative about the whole process. Will use Zerorez again in future.
Great company and customer service. They are always friendly and efficient!
Prompt, courteous, and efficient. Thanks Brandon!
you do a very good job. the young man was excellent and through in both actions and explanations and friendly..............my DOG really liked him and he didn't flinch ......