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based on 8937 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No soap residue, and it dries quicker than other carpet cleaning services.
Your service is very professional, courteous, friendly, and just plain good.
I appreciated the competent and efficient service provided by Kevin. He was knowledgeable in the Zerorez product and was very through in his work. I will definitely use Zerorez again and will ask for Kevin to provide the service.
Quick and efficient, all spots removed, staff courteous. Took a little longer to dry but we were willing to stay off carpets til dry.
The technician was friendly and very informative!
Quality and customer service
Seems very thorough and specific to our needs. Our service person was very polite and explained everything and made reasonable recommendations.
There was a mix up about the time of my original appointment. I had scheduled it for 8am and that day they called and said they wouldn't be there until close to 2. It's very frustrating when you have other obligations. But they we're willing to reschedule and did a good job.
Came at a time that was convenient for me and the technician was outstanding. He took the time to fully identify the issues and make a plan to treat the carpet properly.
Courteous and knowledgable technician (Juan).
Quick, simple left my house smelling fresh!
They were on time, explained what they were doing and did a great job. They are my carpet cleaners from now on.
Your product is awesome! My carpets were filthy as I have to indoor labradore retrievers. Finished product I was more then happy with. And your customer service was professional, very helpful, and friendly.
Technician was super friendly. No harsh chemicals used in cleaning
I like that water is used to clean the carpet and not any shampoo or chemicals. My carpet looks amazing. The technician who provided our service was very knowledgeable and friendly. I will definitely use your service again and recommend to friends.
Technician, Jeremy, was polite, efficient, and thorough. The carpets are much fresher and the process didn't take all that much time.
My carpets got cleaned.
The person was very pleasant and answered my questions knowledgeably.
The young man that did the work was very friendly and did a great job getting an awful spot out of the carpet. He also explained everything as he went along. Carpet looks great.
I was able to get an appointment within the time frame I requested. The technician arrived promptly, was very personable and thorough. We had to have him come back the next day to check a spot that came up thru the carpet, which he corrected quickly. We're happy with the service so far.
Not to add on services... could of cleaned walk in closet since wasn't doing the whole room.. queen bed in the middle of room...
Very awesome customer service and very thorough!
The service was great and the technicians were very professional and did a great job - great communication on what was going to happen and cost
I paid 120 for a smaller apt which i thought was a fair price. There was 3 deeper stains that they said required more attention to get out. I said that was fine. I just cant believe it cost me another 120 for 3 stains. Was also gonna cost me over 400 to get out some stains that he saw under a UV light. Crazy pricing. I dont know a whole lot about carpet cleaning pricing and maybe thats how all places are but that just seems like a lot
The techs were friendly and efficient.
There was no harsh chemical smells and our couch looks so much better!
The service technician was very customer oriented. He explained everything about how the carpet would be cleaned etc. He also told me about the other services that Zerorez does besides carpet cleaning and answered all my questions. I was very impressed and would highly recommend the company to friends and relatives.
Good result, prompt on-time service, good technicians.
the quality
Very professional on time and the carpets came clean just like he explained.
For the amount of money I spent there could of been better results on my carpets. Some the stains came right back after a couple of days. After the Guys got done the carpets looked great but after it all dried some spots came right back as if nothing was even done at all.
Very clean and dried quickly