- Phone: 509-582-9000
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based on 8937 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The guy that came out was very professional and did an excellent job
prompt and friendly service
Quick and effecient
The carpet looks great !!!
The friendly service was fantastic. CARPETS looked and smelled great!
I was disappointed, not with the service or person performing the work, but with the results. I was hopeing that the cleaning would significantly lighten the "tracking" in the heavily traveled areas, but it didn't. The carpet is old (16 years), and maybe conventional cleaning services would not have done any better.
If I had to do it over, I would request you to come out beforehand and obtain an honest assessment of what you could be expected to accomplish.
Name removed
The person had great customer service he did a great job.
Very friendly and professional staff. He did a great job.
I felt your employee was very through and took the time to explain to me what he was doing and why he was doing it. He was very pleasant. The finished job was excellent even though the carpet was older.
They're "green" and they actually do a thorough clean of carpet fibers.
No chemicals
Prompt & thorough service
I like it that you don't use soaps and residues that would cause dirt to stick to my carpet. I appreciated it that our service tech used the orange cones to protect the corners of my office and home when he cleaned our floors.
Love the quick dry time
I like that there are no chemicals in the cleaning process. My carpets look great and the price is reasonable.
You were prompt and worked very hard at getting really dirty carpets livable again thank you
You stand behind your work.
Only had carpets cleaned, did a good job
Would recommend this to friends
Very friendly and ensured that I was happy with the results before leaving.
The tech was awesome.... can't remember his name but he is the father of triplets
The carpet comes so clean,It looks like it's brand new. Very polite and courteous employees
It was great and quick, the only issue was the scheduling
I HAVE VIDEO OF MY HUSBAND CLEANING CARPET WITH RENTED MACHINE, AFTER 3 VISITS FROM YOU!!
I WILL BE PUTTING THIS ON SOCIAL MEDIA UNLESS YOU ARE WILLING TO MAKE IT RIGHT!
I HAVE THE VIDEO I CAN FORWARD IF NEEDED, THE CARPETS WERE FILTHYYYY AFTER YOU SUPPOSEDLY CLEANED 3 TIMES!!
No chemicals
Clean carpets and flexible schedule.
I got the appointment time that I wanted. The representative was very polite and very concerned in the guidelines of the guarantee that my carpet had. He was very efficient and was in and out in no time. My carpet looks great. Thank you Zerorez!!
Pat Parker
Very knowledgeable and courteous staff. I appecriated his professionalism while still staying approachable.
No chemicals
I like how informative they are. The gentleman that worked on our carpet made sure to let me know everything he was doing and how it will affect our carpet. The cleaning turned out great and we will definitely use them again, as well as recommend to family and friends! Thank you!
Our carpets are very old with many spill stains from kids. Most of the stains came up and the few remaining ones are less noticable. Our couch came out great, too. Jeremy Morales is a great representative of your company: friendly, helpful, with a real customer satisfaction focus.